Rental Coordinator
About the Role
At EquipmentShare, we’re not just renting equipment—we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.
We’re hiring a Rental Coordinator at our rental facility in South Plainfield, NJ, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Responsibilities
- Respond to inbound leads and guide customers through the EquipmentShare rental process.
- Expand our existing customer base by building relationships with contractors and construction company principals.
- Educate customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently.
- Maintain and nurture existing customer relationships to ensure 100% satisfaction with the level of service and support they receive.
- Keep customers up-to-date about new or additional ways EquipmentShare can improve their business.
- Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
- Develop new sales strategies and techniques to increase market share and improve customer experience.
Why EquipmentShare?
We’re a people-first company powered by cutting-edge technology. Our proprietary T3 platform doesn’t just run our business—it also makes your job easier, safer, and more connected. We’re a team of problem-solvers, go-getters, and builders, looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Benefits
- Monthly Family Dinner Night—we treat you and your family to dinner every month (*restrictions apply).
- Competitive compensation.
- Full medical, dental, and vision coverage for full-time employees.
- Generous PTO + paid holidays.
- 401(k) + company match.
- Tool and boot reimbursements (role dependent).
- Gym membership stipend + wellness programs (earn PTO and prizes!).
- Company events, food truck nights, and monthly team dinners.
- 16 hours of paid volunteer time per year.
- Career advancement, leadership training, and professional development opportunities.
- Access to industry-leading diagnostic tools.
Pay
Salary range: $19.50/hr - $30.00/hr. Factors including past experience and location may affect final compensation rate.
Schedule
Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours.
Skills & Qualifications
- You’re a great listener and care about solving your customer’s problems.
- You’re energized by building, nurturing, and maintaining relationships with customers throughout every step of the rental process.
- You have strong interpersonal and problem-solving skills.
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services.
We’re looking for people who:
- See challenges as opportunities.
- Embrace change and continuous improvement.
- Bring energy, effort, and optimism every day.
Education and Experience
High school diploma or equivalent.
About You
You want to be part of a team that’s not just changing an industry for the sake of change—we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.