Rental Admin

About the role

We are actively seeking a Rental Admin to join our growing team out of our Brookfield location. Since 1962, Wolter has evolved into a leading provider of industrial equipment and productivity solutions.

Position responsibilities

• Take phone calls for rental equipment.
• Fill customer and internal requests – check all resources if equipment isn’t readily available in fleet.
• Input trucking data into electronic logs.
• Work with outside freight carriers for out of state shipments.
• Place orders for any re-rents from outside vendors.
• Prepare and follow up on rental quotes.
• Enter hour meter readings in system on rental contracts.
• Close and invoice rental orders.
• Initiate rental orders and generate/distribute shippers.
• Process vendor invoices for payment.
• Manage the check in and check out of each rental and ensure that all attachments (forks, LP tanks, attachments, etc.) are returned at check in.
• Review the general condition of rental equipment upon return and make sure damages are billed to customer if appropriate (coordinate through service dept).
• Maintain rental equipment status in Quipware.
• Ensure all rentals are ready to go per customer’s delivery request.
• Aid credit department with customer billing issues.
• Manage hour meter readings on long term rentals.
• Performs other duties as assigned.

Essential skills and experience

• Demonstrated customer service orientation.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Good computer proficiency.
• Must be certified to operate powered industrial equipment.
• Commitment to company vision and mission.

Physical demands and work environment

• Frequent sitting, walking, talking, and listening.
• Frequent use of hands to finger, handle, or feel objects or controls, including products we rent, computer and other office equipment.
• Frequent standing and walking, and lifting and/or moving up to 50 pounds.
• Appropriate material handling equipment should be used to lift or move items that are heavy or bulky.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Noisier shop environments.
• Wear Personal Protective Equipment whenever appropriate.

What we offer

• A complete benefit package including:
• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!