Renewals Manager
About The Role
As a Renewals Manager at Synthesia, you will drive our future growth by navigating commercial / contractual discussions with customers and retaining revenue at scale. You will partner with Product, Customer Enablement, and RevOps in helping design, test, and implement digital engagement and adoption solutions that are scalable and robust. You will work very closely with the commercial teams to create a cohesive renewal experience for customers. You will engage in business-level and technical conversations at multiple levels of the organization, including the C-suite at emerging and mid-market customers.
About You
- 3+ years of Sales, Customer Success, Account Management experience, preferably within an enterprise b2b SaaS organization
- Experience managing a high volume of accounts and leveraging a variety of tools and automation to engage with customers at scale
- Analytical with strong problem-solving skills to interpret customer data and create new approaches or adapt existing ones in order to delight customers
- A consistent track record of achieving personal and team goals
- The ability to grow business in a strategic manner, i.e. creating new processes and initiatives
Compensation
Compensation: $100,000 - $130,000+ OTE. The final compensation package will be determined based on your experience, qualifications, and location.