Renewals Manager

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Key info: - Application window close date: 09/24/2026 (metadata, can be short p) - Meet The Team: description about Customer Experience organization. - Your Impact: description of role. - Minimum Qualification: BA/BS + 8+ years proven experience in implementing renewal contracts for software and services, previous sales experience, experience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing, expanded knowledge of customer environment, industry, market impact and Cisco footprint, implement policies for forecasting, data quality and accuracy, experience with CRM tools i.e. SFDC. - Preferred Qualifications: list of skills: strong negotiation and interpersonal skills, consistent track record of meeting/exceeding sales targets, ability to analyze data and financial reports to propose, identify and upsell renewals, familiarity with recurring revenue renewal cycles, strong analytical skills to assess customer needs and propose effective solutions, outstanding interpersonal skills with ability to lead multiple accounts and deadlines, diligent with strong follow-up practices, ability to work in fast paced dynamic environment. - Why Cisco?: description about company. - Message to applicants applying to work in the U.S. and/or Canada: salary range $145,200 to $230,100 (base). Also mention benefits: medical, dental, vision, 401(k) with match, paid parental leave, short/long-term disability, basic life insurance, etc. Also mention paid time off details: 10 paid holidays + 1 floating holiday for non-exempt, 1 paid day off for birthday, paid year-end holiday shutdown, 4 paid days off for personal wellness, non-exempt employees receive 16 days vacation accrued at 4.92 hrs per pay period, exempt employees flexible vacation time off program, 80 hours sick time per year, etc. Also mention optional volunteer days, etc. Also mention sales incentive pay details. We need to include sections: About the role (maybe from "Meet The Team" and "Your Impact"?), Responsibilities (list of duties), Requirements (minimum qualifications), Qualifications (preferred qualifications?), Skills (maybe combine?), Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID. We need to decide which sections have real content. - About the role: we have "Meet The Team" and "Your Impact". Could combine into About the role section describing team and impact. - Responsibilities: list of duties: "Accountable for owning and implementing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives and define a strategy to drive renewals to timely closure, as well as minimize renewals risk and financial attrition. You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers". This is a bit messy but we can extract bullet points. - Requirements: Minimum Qualification list. - Qualifications: Preferred Qualifications list. - Skills: maybe combine some of the preferred qualifications that are skill-based? But we could also put skills under Qualifications. However instructions: Use sections as appropriate. Could have Skills section for things like negotiation, interpersonal, analytical, CRM, etc. But we already have Preferred Qualifications which includes skills. Might be redundant. Better to have Requirements (minimum) and Qualifications (preferred) and maybe Skills not needed if covered. But we need to output only sections with real content. Could omit Skills if not distinct. - Benefits: we have benefits description. - Pay: salary range details. - Schedule: vacation/time off details. Thus we will include About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We must not include sections with filler like "commensurate with experience". Not present. We need to output HTML fragment only, no /. Use

for headings. Use

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  for prose. We need to preserve all substantive information; do not invent or summarize away detail. Must keep details like salary numbers, benefits specifics, time off specifics. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes "Message to applicants applying to work in the U.S. and/or Canada:" which is not boilerplate; it's substantive about pay and benefits. Keep. We need to remove duplicated lines: there may be repeated phrases like "you love implementing win-back strategies for inactive customers" appears weirdly attached to previous sentence. We'll keep as is but maybe separate. We need to format lists nicely. Let's extract each section content. **About the role**: Combine "Meet The Team" and "Your Impact". Meet The Team paragraph: "This role resides in the Customer Experience organization, one of our fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from Cisco solutions. If you are looking for direct involvement in crafting the future direction of Cisco and Customer Experience, we have a place for you." Your Impact paragraph: "The Customer Experience Renewal Manager (RM) role is a highly visible, strategic position to empower key customers to continue to transform their business and meet their objectives through Cisco solutions. Accountable for owning and implementing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives and define a strategy to drive renewals to timely closure, as well as minimize renewals risk and financial attrition. You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers" We need to clean up the run-on sentences: maybe split into sentences. We'll produce a paragraph combining both. **Responsibilities**: list bullet points derived from the responsibilities sentences. Let's extract bullet points: - Own and implement a portfolio of renewal contracts of Cisco products and services across an assigned customer account. - Work with customers, partners, and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives. - Define a strategy to drive renewals to timely closure and minimize renewal risk and financial attrition. - Build an understanding of customer and partner procurement processes. - Gain knowledge of Cisco's technology and what differentiates our products from competitors. - Supervise quote creation progress to mitigate contract closure risks. - Conduct process management and financial assessments to support the renewals process. - Implement win-back strategies for inactive customers. We need to ensure we keep all details. **Requirements** (Minimum Qualification): - BA/BS (or equivalent) and 8+ years of proven experience in implementing renewal contracts for software and services. - Previous sales experience. - Experience in end-to-end renewals cycle including up-sells and closing timely contracts for assigned accounts. - Building quotes, reviewing contract terms, negotiating pricing. - Expanded knowledge of the customer environment, industry, market impact, and Cisco footprint. - Ability to implement policies for forecasting, data quality, and accuracy. - Experience with CRM tools (e.g., SFDC). **Qualifications** (Preferred Qualifications): - Strong negotiation and interpersonal skills. - Consistent track record of meeting or exceeding sales targets and quotas. - Ability to analyze data and financial reports to propose, identify, and upsell renewals. - Familiarity with recurring revenue renewal cycles. - Strong analytical skills to assess customer needs and propose effective solutions. - Outstanding interpersonal skills with the ability to lead multiple accounts and deadlines. - Diligent with strong follow-up practices. - Ability to work in a fast-paced, dynamic environment. **Benefits**: From the benefits paragraph: "U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees; 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco; Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees; Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations); 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next; Additional paid time away may be requested to deal with critical or emergency issues for family members; Optional 10 paid days per full calendar year to volunteer; For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid." We need to keep all that detail. Might be long but okay. **Pay**: - Starting salary range posted for this position is $145,200.00 to $230,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits... (but benefits already in Benefits). Also list specific state ranges: - New York City Metro Area $168,900.00 - $286,600.00 - Non-Metro New York State & Washington State $173,900.00 - $276,400.00 - For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. - Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. We need