Jobs · Business Development · Michigan

Renewals Manager

Cisco · Ann Arbor, MI · 1 mo ago
Business Development$145k–$230k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. We need to parse the posting. Content: - Application window close date: "The application window is expected to close on: 09/24/2026". This is metadata; we can fold into a short

or drop? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a

with that date. - "Meet The Team" heading: This is a section heading? It's like "Meet The Team". Could be considered "About the role"? Actually "Meet The Team" is a section describing team. Could map to "About the role" or maybe we treat as "About the role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings. "Meet The Team" could be "About the role". We'll output

About the role

and then paragraph(s) describing team. - "Your Impact" heading: Could be "Responsibilities". We'll map to Responsibilities. - Then bullet list of responsibilities: "Accountable for owning and implementing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives and define a strategy to drive renewals to timely closure, as well as minimize renewals risk and financial attrition. You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers" We need to split into list items. The text is run-on; we need to extract each duty. Let's parse: - Owning and implementing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. - Work with customers, partners and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives and define a strategy to drive renewals to timely closure, as well as minimize renewals risk and financial attrition. - Build an understanding of Customer and Partners procurement processes. - Gain knowledge of Cisco's technology and what differentiates our products from competitors. - Supervise quote creation progress to mitigate contract closure risks. - Conduct process management and financial assessments to support renewals process. - Love implementing win-back strategies for inactive customers (maybe "you love implementing win-back strategies for inactive customers"). We'll make
  • for each. - Minimum Qualification section: list of qualifications. Could be "Requirements" or "Qualifications". We'll treat as "Requirements". The text: "Minimum Qualification BA/BS (or equivalent) and 8 + years of proven experience in Implementing renewal contracts for software and servicesPrevious sales experienceExperience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing.You have expanded knowledge of the customer environment, industry, market impact and Cisco footprint.You can implement policies for forecasting, data quality and accuracyExperience with CRM tools i.e. SFDC" We need to split into list items. - Preferred Qualifications: list of preferred qualifications. Could be "Qualifications" or "Skills". We'll treat as "Qualifications" maybe separate from Requirements? Actually we have both Minimum Qualification and Preferred Qualifications. Could map Minimum Qualification to "Requirements" and Preferred Qualifications to "Qualifications". Or we could combine into one "Requirements" and "Qualifications". The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have both Requirements and Qualifications sections. Thus:

    Requirements

    with
      of minimum qualification items.

      Qualifications

      with
        of preferred qualification items. - Skills: maybe we can extract from preferred qualifications: Strong negotiation and interpersonal skills, Consistent track record of meeting or exceeding sales targets and quotas, Ability to analyze data and financial reports to propose, identify and upsell renewals, Familiarity with recurring revenue renewal cycles, Strong analytical skills to assess customer needs and propose effective solutions, Outstanding interpersonal skills with the ability to lead multiple accounts and deadlines, Diligent with strong follow-up practices, Ability to work in a fast paced, dynamic environment. Could be placed under Skills section. But we already have Qualifications; maybe we treat Qualifications as skills. However we have both Preferred Qualifications and Skills overlapping. To avoid duplication, we could put Preferred Qualifications under Qualifications, and maybe not create separate Skills unless there is distinct skill list. The posting includes "Strong negotiation and interpersonal skills" etc. Those are skills. We could put them under Skills. But we also have "Experience with CRM tools i.e. SFDC" under Minimum Qualification (maybe a skill). To follow instruction: prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But headings are suggested; we can include both if they have substantive content. Let's decide: We'll have Requirements (minimum) and Qualifications (preferred). We'll not add separate Skills unless there is distinct skill content not covered. The preferred qualifications already include skills; we could treat them as Qualifications. So we will not add Skills section. - Benefits: The posting includes benefits under "Why Cisco?" and later: "U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance." Also details about paid time off, sick time, volunteer days, etc. Also "Employees may be eligible to receive grants of Cisco restricted stock units". Also "Employees On Sales Plans Earn Performance-based Incentive Pay". That's compensation, not benefits. Benefits section should include medical, dental, vision, 401(k), parental leave, disability, life insurance, paid holidays, floating holiday, birthday day off, year-end shutdown, personal wellness days, vacation time, sick time, volunteer days, stock units. That's substantive. So we will include Benefits section. - Pay: The posting includes salary range: "The starting salary range posted for this position is $145,200.00 to $230,100.00". Also location-specific ranges: New York City Metro Area $168,900.00 - $286,600.00; Non-Metro New York State & Washington State $173,900.00 - $276,400.00. Also note about incentive compensation. So we have pay info. We'll include Pay section. - Schedule: Not explicitly mentioned. There's mention of time off policies but not schedule (e.g., full-time, part-time). No explicit schedule. So we should not create Schedule section. - Also there is "Message to applicants applying to work in the U.S. and/or Canada:" which is part of pay/benefits. We'll incorporate. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes "Message to applicants applying to work in the U.S. and/or Canada:" which is not boilerplate; it's about compensation. Keep. We need to preserve all substantive info; do not invent or summarize away detail. So we need to include all details from the posting, but we can rephrase? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. That suggests we should keep the original wording, not paraphrase. However we need to format into HTML with headings and lists. We can keep the sentences as they are, but we need to split into list items. We should not lose any detail. So we need to ensure each piece of info appears somewhere in the output. Let's extract all substantive sentences: - Application window close date: "The application window is expected to close on: 09/24/2026" - Meet The Team paragraph: "This role resides in the Customer Experience organization, one of our fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from Cisco solutions. If you are looking for direct involvement in crafting the future direction of Cisco and Customer Experience, we have a place for you." - Your Impact paragraph: "The Customer Experience Renewal Manager (RM) role is a highly visible, strategic position to empower key customers to continue to transform their business and meet their objectives through Cisco solutions. Accountable for owning and implementing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop an end-to-end, deep view of customer requirements and objectives and define a strategy to drive renewals to timely closure, as well as minimize renewals risk and financial attrition. You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers" We need to separate the run-on sentences: after "procurement processes" there is missing space before "Gain". We'll treat as separate sentence: "You'll build an understanding of Customer and Partners procurement processes." "Gain knowledge of Cisco's technology and what differentiates our products from competitors." "Supervise quote creation progress to mitigate contract closure risks." "Conduct process management and financial assessments to support renewals process." "you love implementing win-back strategies for inactive customers" (maybe capitalized). We'll keep as is. - Minimum Qualification paragraph: "BA/BS (or equivalent) and 8 + years of proven experience in Implementing renewal contracts for software and servicesPrevious sales experienceExperience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing.You have expanded knowledge of the customer environment, industry, market impact and Cisco footprint.You can implement policies for forecasting, data quality and accuracyExperience with CRM tools i.e. SFDC" We need to split: "BA/BS (or equivalent) and 8+ years of proven experience in implementing renewal contracts for software and services." "Previous sales experience." "Experience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing." "You have expanded knowledge of the customer environment, industry, market impact and Cisco footprint." "You can implement policies for forecasting, data quality and accuracy." "Experience with CRM tools i.e. SFDC." - Preferred Qualifications paragraph: "Strong negotiation and interpersonal skillsConsistent track record of meeting or exceeding sales targets and quotasAbility to analyze data and financial reports to propose, identify and upsell renewalsFamiliarity with recurring revenue renewal cyclesStrong analytical skills to assess customer needs and propose effective solutionsOutstanding interpersonal skills with the ability to lead multiple accounts and deadlinesDiligent with strong follow-up practicesAbility to work in a fast paced, dynamic environment" Split: "Strong negotiation and interpersonal skills." "Consistent track record of meeting or exceeding sales targets and quotas." "Ability to analyze data and financial reports to propose, identify and upsell renewals." "Familiarity with recurring revenue renewal cycles." "Strong analytical skills to assess customer needs and propose effective solutions." "Outstanding interpersonal skills with the ability to lead multiple accounts and deadlines." "Diligent with strong follow-up practices." "Ability to work in a fast paced, dynamic environment." - Why Cisco? paragraph: "At

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