Jobs · Business Development · New York

Renewals Manager

Cisco · New York, NY · 1 mo ago
Business Development$141k–$212k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule as appropriate. Must include only sections with real specific content. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. We need to parse the posting. Key parts: - Application window close date: "The application window is expected to close on: 09/20/2026". This is metadata; we can put in a short

maybe. - "Meet The Team" paragraph: about Recurring Revenue Acceleration organization. - "Your Impact": description of role. - Then bullet-like sentences: "You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers". This seems like a list of duties but not separated. We need to extract duties. - Minimum Qualification: list of qualifications. - Preferred Qualifications: list. - "Why Cisco?" paragraph. - Message to applicants: includes salary range, benefits, etc. - Salary ranges for specific locations. - Benefits description. - Paid time off details. We need to decide sections. We can have: - About the role: maybe combine "Meet The Team" and "Your Impact". Could be a section. - Responsibilities: list of duties (the bullet-like sentences). We'll need to split into list items. - Requirements: Minimum Qualification. - Qualifications: Preferred Qualifications. - Skills: maybe combine some skills from Preferred? Could be separate but we can include if there is content. - Benefits: description of benefits (medical, dental, vision, 401k, parental leave, disability, life insurance, stock units, PTO, etc.) - Pay: salary ranges (including location-specific). Provide as list maybe. - Schedule: maybe not present; there is mention of vacation time, sick time, etc. That's more benefits than schedule. The posting does not explicitly state schedule (e.g., full-time, hours). So we should not create Schedule section unless there is real content. There's mention of vacation accrual etc but that's benefits. So we skip Schedule. We must not include placeholder text like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We need to output only HTML fragment. Let's craft. First, a short p for application close date. Then sections. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We'll need to ensure we don't duplicate content. Let's extract duties: From "You'll build an understanding of Customer and Partners procurement processesGain knowledge of Cisco's technology and what differentiates our products from competitors.Supervise quote creation progress to mitigate contract closure risksConduct process management and financial assessments to support renewals processyou love implementing win-back strategies for inactive customers" It seems missing spaces. We can split by verbs: - Build an understanding of customer and partners' procurement processes. - Gain knowledge of Cisco's technology and what differentiates our products from competitors. - Supervise quote creation progress to mitigate contract closure risks. - Conduct process management and financial assessments to support renewals process. - Love implementing win-back strategies for inactive customers. (maybe "you love implementing..."). We'll make list items. Responsibilities section. Minimum Qualification list: - BA/BS (or equivalent) and 5+ years of proven experience in implementing renewal contracts for software and services - Previous sales experience - Experience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing. - Expanded knowledge of the customer environment, industry, market impact and Cisco footprint. - Ability to implement policies for forecasting, data quality and accuracy - Experience with CRM tools i.e. SFDC We'll list each as

  • . Preferred Qualifications list: - Strong negotiation and interpersonal skills - Consistent track record of meeting or exceeding sales targets and quotas - Ability to analyze data and financial reports to propose, identify and upsell renewals - Familiarity with recurring revenue renewal cycles - Strong analytical skills to assess customer needs and propose effective solutions - Outstanding interpersonal skills with the ability to lead multiple accounts and deadlines - Diligent with strong follow-up practices - Ability to work in a fast paced, dynamic environment We'll list. Skills: maybe we could combine some from Preferred that are skills, but we already have Preferred Qualifications. Could create Skills section for e.g., "Strong negotiation and interpersonal skills", "Strong analytical skills", etc. But we risk duplication. The instruction: Prefer a few substantive sections over many thin ones. So we could skip Skills and just have Requirements (minimum) and Qualifications (preferred). Or we could have Requirements and Qualifications as separate sections. That's fine. Benefits: list of benefits: medical, dental and vision insurance, 401(k) plan with Cisco matching contribution, paid parental leave, short and long-term disability coverage, basic life insurance, Cisco restricted stock units, paid time away details (holidays, birthday, year-end shutdown, personal wellness days, vacation, sick time). We'll list as
      . Pay: salary ranges: base range $141,200 to $211,700 (US/Canada). Then location-specific ranges: New York City Metro Area $141,200 - $243,400; Non-Metro New York State & Washington State $152,300 - $236,900. Also note that for quota-based sales roles, ranges include base pay and sales target incentive compensation combined. Also mention Illinois unique time off program (but that's more benefits/schedule). We'll include Pay section with these details. We should not include the incentive compensation details? It's part of Pay description. Could include as prose. We must not include boilerplate like "Message to applicants applying to work in the U.S. and/or Canada:" but we can keep the substantive content (salary, benefits). We'll drop the introductory sentence. Now produce HTML. Structure:

      The application window is expected to close on: 09/20/2026.

      About the role

      [combined Meet The Team and Your Impact paragraphs]

      Responsibilities

      • Build an understanding of customer and partners' procurement processes.
      • Gain knowledge of Cisco's technology and what differentiates our products from competitors.
      • Supervise quote creation progress to mitigate contract closure risks.
      • Conduct process management and financial assessments to support the renewals process.
      • Implement win-back strategies for inactive customers.

      Requirements

      • BA/BS (or equivalent) and 5+ years of proven experience in implementing renewal contracts for software and services.
      • Previous sales experience.
      • Experience in end-to-end renewals cycle including up-sells and closing timely contracts for assigned accounts, building quotes, reviewing contract terms, and negotiating pricing.
      • Expanded knowledge of the customer environment, industry, market impact, and Cisco footprint.
      • Ability to implement policies for forecasting, data quality, and accuracy.
      • Experience with CRM tools such as SFDC.

      Qualifications

      • Strong negotiation and interpersonal skills.
      • Consistent track record of meeting or exceeding sales targets and quotas.
      • Ability to analyze data and financial reports to propose, identify, and upsell renewals.
      • Familiarity with recurring revenue renewal cycles.
      • Strong analytical skills to assess customer needs and propose effective solutions.
      • Outstanding interpersonal skills with the ability to lead multiple accounts and deadlines.
      • Diligent with strong follow‑up practices.
      • Ability to work in a fast‑paced, dynamic environment.

      Benefits

      • Medical, dental, and vision insurance.
      • 401(k) plan with Cisco matching contribution.
      • Paid parental leave.
      • Short‑ and long‑term disability coverage.
      • Basic life insurance.
      • Eligibility for Cisco restricted stock units (vesting with continued employment).
      • Paid time away: 10 paid holidays per year plus 1 floating holiday for non‑exempt employees; 1 paid day off for employee’s birthday; paid year‑end holiday shutdown; 4 paid days off for personal wellness; non‑exempt employees receive 16 days of paid vacation per year (accrued at 4.92 hours per pay period); exempt employees participate in flexible vacation time off program with no defined limit; 80 hours of sick time off provided on hire date and each January 1st, with up to 80 hours carry‑forward; optional paid time away for critical/family emergencies; optional 10 paid days per year to volunteer.

      Pay

      • Base salary range for U.S. and Canada hires: $141,200.00 – $211,700.00 (excluding incentive compensation, equity, or benefits).
      • Location‑specific ranges:
        • New York City Metro Area: $141,200.00 – $243,400.00
        • Non‑Metro New York State & Washington State: $152,300.00 – $236,900.00
      • For quota‑based sales roles on Cisco’s sales plan, the posted ranges include base pay and sales target incentive compensation combined.
      • Employees in Illinois (exempt or non‑exempt) participate in a unique time‑off program to meet local requirements.
      We need to ensure we didn't include any boilerplate like "Message to applicants applying to work in the U.S. and/or Canada:" - we omitted. Check for any duplicated lines: we didn't repeat. Check for any placeholder text: none. Check for any missing info: we captured all substantive. We need to ensure we didn't include the "Why Cisco?" paragraph. That's substantive but maybe could be included under About the role or a separate section like "About Cisco". The instruction: include a section ONLY when the posting has real, specific content for it. The "Why Cisco?" is about company culture; could be part of About the role or a separate section like "About Cisco". But we already have About the role section with Meet The Team and Your Impact. We could add a paragraph about Cisco under About the role or create a separate section "About Cisco". However, we must not create thin sections. Adding a paragraph about Cisco under About the role is fine. Thus, we should incorporate the "Why Cisco?" paragraph into About the role. Let's combine: After Meet The Team and Your Impact, add the Why Cisco paragraph. Thus About the role will have multiple

      elements. We'll output:

      About the role

      Meet The Team: This role resides in the Recurring Revenue Acceleration organization, one of our fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from Cisco solutions. If you are looking for direct involvement in crafting the future direction of Cisco and RRA, we have a place for you.

      Your Impact: The Customer Experience Renewal Manager (RM) role is a highly visible, strategic position to empower key customers to continue to transform their business and meet their objectives through Cisco solutions. Accountable for

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