Renewal Specialist

About the role

The Renewal Department is seeking a Renewal Specialist for a remote entry-level position. This role serves as a crucial quality-assurance checkpoint, communicating closely with the Underwriting and Account Management teams, to help retain clients and produce work that reflects positively back on Avēsis company.

Responsibilities

• Prepare and review underwritten packets
• Track daily incoming and outgoing renewals
• Email correspondences of renewal questions
• Monthly rate processing
• Regular or ad hoc audits
• Maintain database accuracy in Smartsheet and Cadence
• Document preparation and account management support
• Conduct comprehensive, regular audits of projects, tasks, and documentation
• Ensure compliance with all applicable laws, ordinances, regulations, and requirements
• Manage time-sensitive plan verifications and prioritize critical tasks

Requirements

• High School diploma or equivalent
• 1+ years of experience in the health insurance industry, or insurance industry related environment
• Proficiency in Microsoft Office products, including Word, Excel, Adobe Acrobat, Teams, and Outlook
• Basic Excel formulas such as SUM, DIVIDE, MULTIPLY, and SUBTRACT
• Familiarity with mail merging Word into PDF files
• Familiarity with Smartsheet, SharePoint, OneNote
• Comfortable in navigating multiple computer software/systems and multi-screen functionality
• Able to adhere to HIPAA standards

Qualifications

• Detail-oriented mindset
• Skilled in time management and prioritizing work
• Regularly corresponds in a professional manner with internal and external clients
• Corrects mandated documents for Account Management team and assists with document preparations
• Able to change activity frequently and cope with interruptions
• Adapts to changing business priorities and environments
• Strong follow-up skills

Skills

• Highly skilled in time management and prioritizing work
• Regularly corresponds in a professional manner with internal and external clients
• Corrects mandated documents for Account Management team and assists with document preparations
• Able to change activity frequently and cope with interruptions
• Adapts to changing business priorities and environments
• Strong follow-up skills

Benefits

• Competitive compensation package
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period
• Life and disability insurance
• A great 401(k) with company match
• Tuition assistance, paid parental leave and backup family care
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best
• Employee Resource Groups that advocate for inclusion and diversity in all that we do
• Social responsibility in all aspects of our work

Pay

Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:

• Zone A: $18.33-$30.55
• Zone B: $19.97-$33.29
• Zone C: $21.50-$35.84

Schedule

This role is a remote role. You are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.

How to stay safe

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com. To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

Equal Employment Opportunity

We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals.