Renewal Manager

About the role

We are looking for a Account Development Manager to join our team and support our growing Hedge Fund client base. This individual will be an early joiner to a new and fast growing segment of our business with a focus on driving value and managing commercial relationships. In this role, you will be an expert in our clients and our products as well as successfully balance competing priorities across a large set of clients.

This is a remote-friendly opportunity that can sit in NYC, one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work.

Responsibilities

• Leverage product expertise to drive value and grow user engagement
• Become a trusted resource for our clients by acting as a thought partner and providing top-notch service
• Advocate for client needs cross-departmentally
• Create and execute on account growth & engagement strategies
• Manage commercial strategy by:
• Developing rapport with key decision makers
• Managing renewals from beginning to end
• Identifying and executing on upsell opportunities to augment contract value

Requirements

• Minimum 3+ years of relevant client-facing experience
• Able to build strategic relationships within your book of business to support your renewal conversations, partnership presentations, and business expansion opportunities
• Passionate about making your clients successful and caring deeply about their investment questions and process
• Able to proactively identify value-adding opportunities for your client base and materialize them through our research
• Able to manage a high-touch, high-volume client base
• A self-starter and a team player
• Energetic about contributing to the future of data-driven investment research and genuinely interested in investment research and the markets

Qualifications

• Passion for investment research and the markets
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in sales, account management, or similar roles
• Knowledge of hedge fund industry and alternative data

Benefits

We care about your personal life and we mean it. We offer flexible work hours, open vacation policy, a generous 401K match, parental leave, team events, a wellness and work-from-home budget, learning reimbursement, and more!

Schedule

This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.

Pay

The annual on-target earnings for this position is anticipated to be $110K base salary + $40K gross retention bonus for the Account Development Manager. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity.