Remote Visit Coordinator, US Regional Specialist

Job Overview

Regional Specialists (RS) are an integral part of Remote Research Clinicians (RRC) visit delivery, serving as a key liaison between clinical teams, remote research clinicians, and investigator sites to support the successful execution of remote and decentralized trial visits.

Essential Functions

• Conduct outreach and training for investigator sites opting into RRC services.
• Train and onboard research clinicians, ensuring they are prepared and study-ready.
• Manage access to systems like Study Hub and Thinking Cap for both site staff and clinicians.
• Receive and process Visit Request Forms (VRFs).
• Assign and confirm clinicians for remote visits.
• Care for visit logistics including supplies, equipment, and courier services.
• Ensure all required documentation (e.g., DOA logs, clinician credentials) is complete and uploaded.
• Maintain and update Smartsheet trackers for sites, visits, and clinicians.
• Perform quality checks on source documents and ensure timely corrections.
• Review uploaded documents in Study Hub and notify relevant stakeholders.
• Deliver study-specific training to sites and clinicians.
• Ensure compliance with GCP, ICH, HIPAA, and IQVIA SOPs.
• Serve as the primary liaison between sites, clinicians, and internal study teams.
• Provide ongoing support and retraining to clinicians and sites as needed.
• Escalate issues to RRC Lead and ensure resolution.

Qualifications

• Bachelor's degree (B. A. / B. S.) from four-year college or university or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.
• Two (2) years research experience strongly preferred.
• Strong written and verbal communication skills including good command of English language.
• Strong problem-solving skills.
• Excellent computer skills, proficient in MS Word, Excel, PowerPoint and ability to obtain knowledge and master all clinical trial database systems.
• Proven ability to successfully coordinate multiple studies adhering to regulatory and institutional guidelines.
• Proven ability to communicate effectively within an interdisciplinary team to ensure safe, efficient, quality patient care.
• Excellent organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• Must have strong interpersonal skills to be able to interact with multiple people on many different levels.

About the Role

The potential base pay range for this role, when annualized, is $51,000.00 - $127,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Benefits

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Pay

The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Schedule

Full-time position.