Remote Support Medical Assistant (Part-time)

Responsibilities

• Facilitates the processing of prescription refills, MyChart messages, telephone calls, result notes, CRM requests, referrals and other tasks in the in-basket using protocols and department workflows within scope of practice.
• Demonstrates an understanding of our clinic vision and consistently delivers patient focused care.
• Identify and resolve any issues by clarifying with department leadership and/or medical provider.
• Accurately review, gather, and document pertinent medical information needed by the provider to process in-basket encounters within scope of practice.
• Ensure all in-basket encounters are handled within 72 business hours.
• Document relevant information in EMR. Ensure entries are objective, factual, time specific, accurate, correctly spelled using department approved medical abbreviations and terminology.
• Document all patient contact. (Includes leaving messages for patients, telephone conversations, all face to face communication, etc.)
• Schedule patient appointments per department protocols and workflows.

Requirements

• Minimum of 2 years back-office Medical Assistant experience in primary care required.
• Experience in Internal Medicine department preferred.
• Completion of one of the following: Combination of experience and training resulting in a nationally recognized MA certification or completion of a formal MA program or formal medical services training program of the United States Armed Forces or EMT training and certification or current Washington State Nursing Assistant-Certification.
• Must obtain Washington State Medical Assistant credential within required timeframe and maintain in active status throughout employment.
• Experience with an electronic health record, Epic experience strongly preferred.

Additional Details

• Potential for remote work after successful completion of training and meeting remote work requirements.
• This requires an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps).

Pay Range

$20.19 - $28.27