Medical Assistant (Part-Time -Remote )

What To Expect (Job Responsibilities)

• Conduct high-volume outbound and inbound patient calls during scheduled shifts
• Schedule Annual Wellness Visits and care management appointments
• Provide professional patient education regarding preventive services
• Perform medication reconciliation and update medical histories
• Maintain HIPAA compliance and accurately document all patient interactions in the EHR

What Is Required (Qualifications)

• Medical Assistant certification or equivalent healthcare experience required
• Prior experience in a medical office, primary care, or care coordination setting
• Comfort making 50-80 patient calls per shift
• Strong phone presence and ability to engage Medicare-aged patients
• Excellent multitasking and documentation skills

How To Stand Out (Preferred Qualifications)

• Prior call center experience strongly preferred
• Familiarity with Epic, NextGen, or similar EHR systems preferred
• Experience working with Medicare populations preferred