Remote ServiceNow Developer

TEKsystems is seeking a dedicated ServiceNow Developer to support ongoing platform initiatives and day-to-day development needs for our Anchorage, Alaska-based client. This role requires strong communication skills, responsiveness, and comfort collaborating virtually with stakeholders.

Responsibilities

• Develop and maintain solutions within the ServiceNow platform, primarily focused on the ITSM module
• Create and enhance Service Catalog items
• Support Employee Service Center (ESC) portal enhancements
• Execute global platform configuration changes
• Develop reports, dashboards, and performance analytics
• Perform CMDB cleanup and data quality improvement efforts
• Serve as a trusted advisor on ServiceNow best practices and platform optimization opportunities
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions
• Assist with ongoing platform improvements and operational support

Requirements

• Strong hands-on experience developing and configuring ServiceNow
• Deep understanding of the ITSM module
• Experience building and supporting REST API integrations within ServiceNow (required)
• Experience with Service Catalog Workflows
• Experience with Employee Service Center (ESC) Reporting and Dashboards
• CMDB administration and cleanup
• Platform configuration and enhancement activities

Qualifications

• Experience with CAD integrations
• Experience with GIS integrations
• Broader ServiceNow architecture or platform governance experience
• Ability to assess current-state processes and recommend improvements

Pay

The pay range for this position is $75.00 - $95.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully remote, contract position based out of Phoenix, AZ.