Remote- Senior Manager - Retail

Key Responsibilities

• Own the WMS technology roadmap and platform strategy.
• Lead modernization initiatives including cloud adoption, platform upgrades, system integrations, and automation.
• Provide architectural direction for warehouse, fulfillment, and distribution technology platforms.
• Partner with Enterprise Architecture, Infrastructure, Security, and Engineering teams to ensure scalable solutions.
• Drive adoption of modern technologies, APIs, microservices, AI, and automation within supply chain platforms.
• Lead internal and external development teams responsible for WMS enhancements and integrations.
• Manage full SDLC including requirements, design, development, testing, deployment, and production support.
• Oversee integrations between WMS, OMS, ERP, Transportation, and other enterprise applications.
• Ensure delivery quality, performance, scalability, and system reliability.
• Establish KPIs, SLAs, monitoring, and support models for critical warehouse applications.
• Lead incident management, problem management, root cause analysis, and continuous improvement initiatives.
• Partner with DevOps, SRE, Infrastructure, and Security teams to improve platform stability.
• Lead and mentor managers, architects, developers, and support teams.
• Manage vendor relationships and system implementation partners.
• Communicate technology strategy, risks, and investment recommendations to executive leadership.

Required Qualifications

• 12+ years of experience in enterprise application development, integration, or software engineering.
• 5+ years leading WMS technology teams.
• Previous hands-on experience as: WMS & Retail Experience Software Engineer, Technical Lead, Solution Architect, Integration Architect, Application Development Manager.
• Strong experience supporting enterprise WMS platforms such as Manhattan Active/WMOS, Blue Yonder (JDA), kryber Softeon, Oracle WMS.
• Recent experience within: Retail, Commerce, Omnichannel Fulfillment, Distribution & Supply Chain Technology.
• Technical Skills: API integrations and middleware, Cloud platforms (Azure, AWS, or GCP), Java, .NET, or similar enterprise technology stack, Microservices architecture, Event-driven architecture, DevOps and CI/CD practices, Database and enterprise integration technologies.