RETAIL OPERATIONS MANAGER (REMOTE)

At McCormick, we’re always looking to hire new people to bring their unique flavor to our team. The Retail Operations Manager I will support a variety of retailers on the US National Retail Team. The ideal candidate would live on the East Coast, preferably MD, DE, VA, NJ, and NC, and have the ability to travel frequently (up to 60%). This role reports to a Sales Director.

About the role

This Retail Operations Manager I will manage successful retail execution of McCormick and regional initiatives through broker sales teams, leading to the achievement of regional sales and profit objectives.

Responsibilities

• Train sales managers and 3rd party managers on execution of retail activities within assigned geographies.
• Educate broker retail and 3rd party managers on McCormick products, policies, and expectations for in-store execution.
• Lead broker retail management, including calls assigned/made, new item speed to shelf, and merchandising activities.
• Serve as the primary communication source with brokers and 3rd party retail field managers regarding McCormick’s expectations for store coverage, call content, merchandising standards, new item speed to shelf, and competitive activity reporting.
• Analyze broker activities, including calls completed, new item speed to shelf, and merchandising performance.
• Conduct regular retail training store calls and set expectations for broker and 3rd party management and sales teams on in-store execution.
• Communicate retail expectations, execution, and results at the Regional VP, Director, and Manager levels.
• Lead planning and execution of quarterly retail broker meetings and presentation development.
• Plan, coordinate, and execute regular retail coverage team meetings with brokers and 3rd party providers to maintain focus on McCormick’s portfolio and motivate teams to deliver improving sales results.
• Plan and conduct retail quarterly audits and market audit tours.
• Perform regular retail store audits and coordinate market audit blitz programs to stay current on market, customer, and competitive conditions.
• Identify retail opportunities to increase sales and assist in identifying gaps for improved business results.

Requirements

• Bachelor’s Degree in Sales, Business, Marketing, or a related field.
• 4+ years of experience in sales and/or analytics with knowledge of merchandising, consumer and trade promotional plans, and retailers.
• 2+ years of experience working with Food Brokers, including knowledge of their systems and business processes.
• Analytical skills, including data interpretation and project management.
• Good understanding of sales procedures, retail food broker operations, and retail merchandising standards.
• In-depth knowledge of how sales integrates with brokers and the retail environment.
• Expert knowledge of McCormick product offerings.
• Ability to identify retail business opportunities and analyze complex information to develop strategies.
• Problem-solving abilities related to retail broker KPIs (e.g., speed to shelf, calls made/assigned, merchandising).
• Excellent leadership, presentation, communication, organizational, and computer skills.
• Strong strategic and creative thinking skills.
• Relationship management, influencing, and teamwork skills.
• Valid driver’s license and clean driving record.
• Willingness to travel extensively (up to 60%).

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.

Pay

Base Salary: $87,910 - $153,870. Base salary compensation will be determined based on factors such as geographic location, skills, education, experience, and internal equity. This position is also eligible for participation in McCormick’s Incentive Bonus (MIB) Plan, Sales Incentive Bonus (SIB) Plan, and Dividend Program.

Benefits

• Comprehensive health plans covering medical, vision, dental, life, and disability benefits.
• Family-friendly benefits, including paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support.
• Retirement and investment programs, including 401(k) and profit-sharing plans.
• Wellbeing programs covering physical, mental, and financial wellness.
• Tuition assistance.
• Competitive compensation and career growth opportunities.
• Flexibility and support for diverse life stages and choices.