Remote- Production Support Engineer

Production Support Engineer 100% Remote Term: 1 year contract plus extension Interview Virtual Required Skills IBM DataPower: Advanced experienceIBM Integration Bus (IIB): Advanced experienceMOVEit Administration: Advanced experienceSQL Querying: Advanced experienceSplunk: Advanced experienceStrong background in production support and IT operationsAdvanced troubleshooting and root-cause analysis (RCA) skillsExperience with real-time system monitoring and incident responseStrong experience supporting managed file transfers (MFT), batch jobs, and web service transactionsHands-on experience with Linux-based analysis and troubleshootingStrong scripting and automation experienceExperience with ServiceNowExcellent communication skills with the ability to bridge technical and business teams Preferred Skills Experience with additional IBM Enterprise Service Bus (ESB) technologies, including:IBM App Connect Enterprise (ACE)IBM MQWSRRExperience with IBM DataStageExperience with IBM DB2Experience supporting healthcare or Medicaid systemsExperience with production deployment governance and operational readinessExperience developing Standard Operating Procedures (SOPs)Experience conducting post-incident reviews and driving continuous improvementExperience working with engineering teams, vendors, business stakeholders, and internal teamsExperience identifying and implementing automation opportunities to improve production reliability and operational efficiency