Remote - Itinerary Coordinator - Entry Level

About Us

We are a professional travel planning company dedicated to creating personalized and unforgettable travel experiences. We specialize in cruises, resort stays, group travel, and custom itineraries for clients around the world. Our focus is on providing exceptional customer service and expert guidance to ensure every trip is seamless and memorable.

Responsibilities

• Communicate with clients to gather travel details, preferences, and expectations
• Research destinations, accommodations, and activities to create well-rounded itineraries
• Organize trip details including transportation, lodging, excursions, and special requests
• Provide clear, easy-to-follow itineraries for clients prior to departure
• Update and adjust itineraries as needed to accommodate changes
• Maintain accurate records of bookings and client communication
• Stay informed on travel trends, destination updates, and industry best practices

Requirements

• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to work independently and meet deadlines
• Basic computer proficiency and reliable internet access
• Interest in travel and creating memorable client experiences
• Previous experience in travel planning, hospitality, or customer service is a plus but not required

Benefits

• Flexible, fully remote work environment
• Comprehensive training and access to industry tools
• Supportive team culture and ongoing mentorship
• Income-earning possibilities based on performance
• Access to exclusive travel discounts and perks
• Opportunities for professional and personal growth

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.