Remote Inbound Sales Agent

About the role

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As an Inbound (Call Transfer) Sales Specialist, you’ll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You’ll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it’s like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.

Responsibilities

• Receive inbound calls transferred from various sources to promote company products.
• Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone.
• Explain the details and sales terms of vacation offers.
• Determine guest eligibility to qualify for and purchase timeshare offers.
• Answer all customer questions appropriately and effectively.
• Provide outstanding service to ensure customer expectations are met or exceeded.

Requirements

• High school diploma or GED.
• Only candidates located in the Orlando, FL area, or within a 50-mile radius, will be considered at this time.
• Hospitality, sales, call center, or marketing experience.

Skills

• Excellent communication skills and a strong customer focus.
• Sales-minded professionalism.
• Ability to overcome challenges and objections.
• Ability to work in a goal and performance-based environment.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Temporary and/or seasonal associates are ineligible for Paid Time Off.

Pay

• Inbound Sales/Call Transfer Incentive Plan includes Weekly Hourly and Paid Training.
• Pay + Commission & Monthly Bonuses.
• Yearly Earning Potential: $57,200 - $100,000+.

Schedule

• After completing initial training, newly hired employees will be assigned either weekday day or