Remote Inbound Sales Agent
About the role
As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.
Responsibilities
- Receive inbound calls transferred from various sources to promote company products
- Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone
- Explain the details and sales terms of vacation offers
- Determine guest eligibility to qualify for and purchase timeshare offers
- Answer all customer questions appropriately and effectively
- Provide outstanding service to ensure customer expectations are met or exceeded
Requirements
- High school diploma or GED
- Excellent communication skills and a strong customer focus
- Sales-minded professionalism
- Hospitality, sales, call center, or marketing experience
- Ability to overcome challenges and objections
- Ability to work in a goal and performance-based environment
- Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time
Schedule
- Hours of operation: Monday through Friday, 8:00am to 11:00pm; Saturday and Sunday, 9:00am to 8:00pm
- All newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training
Pay
- Inbound Sales/Call Transfer Incentive Plan includes Weekly Hourly and Paid Training
- Pay + Commission & Monthly Bonuses
- Yearly Earning Potential: $57,200 - $100,000+
Benefits
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Certain benefits may be available to associates working fewer hours where required by applicable law.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program