Remote Hotel Assistant General Manager, Qavartarvik Customer Lodge (Salary DOE & FEHB Benefits - 4x4 ROT/Housing/Meals - Bethel, AK)

Responsibilities

• Always provides the highest quality of service to the customer.
• Manage and coordinate the activities of assigned hotel staff.
• Ensure budgeted revenues and profits are achieved.
• Interpret company policies and provide a safe working environment by ensuring compliance with safety programs and job safety analysis.
• Ensures adherence to the Guarantee of Fair Treatment policy.
• Ensures all assigned activities comply with sound business practices and all internal and external requirements.
• Makes sure all assigned equipment is maintained in compliance with service standards.
• Act as primary contact for vendors for supplies.
• Handles a variety of food and beverage services and functions.
• Conducts various property inspections to ensure compliance with applicable standards.
• Monitors staff training activities to improve efficiency and ensure conformance with standard procedures and practices.
• Leads, directs, and communicates with staff to keep them informed and motivated.
• Counsels employees to encourage positive behaviors and correct negative behavior.
• Handles a wide variety of employee related matters such as general employment issues, paperwork, PAN’s, training, etc.
• Maintains a sense of urgency with a high level of energy.
• Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood.
• Promotes teamwork and employee morale.
• Analyzes and resolves work problems or assists employees in solving work problems.
• Consistently demonstrates examples of remarkable skill in structuring assigned activities, management teamwork, communications, operational efficiencies, handling of customer needs, decision making, developing employees and shareholders, and solving typical business problems.
• Facilitates the employment and development of local shareholders.
• Assists in moving luggage, packages, furniture, etc. which may weigh up to 50 pounds.
• Embrace and drive the CARES program with all staff.

Qualifications

• A High School Diploma or GED Equivalent.
• At least 4 years of Management experience in hotels of a similar size and caliber.
• A minimum of five (5) years of work experience in hotels.
• At least two years of direct Housekeeping Manager experience.
• At least two years of direct Front Desk Manager experience.
• Contract requires candidate to get a flu shot pre-hire and annually thereafter.
• Proficient computer aptitude including advanced skillset in Microsoft office programs.
• A valid driver's license with a clean driving record for the past 3 years.

Preferred Qualifications

• Preference will be given to those candidates with a 4-year college degree in a field immediately compatible with general hotel operations.
• Marketing background.
• Experience in graphic design, PowerPoints and the creation of video-based learning.