Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level

About the role

We are currently recruiting an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.

Responsibilities

• Provide professional, friendly customer service at all times
• Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
• Communicate appointment details with clients and answer questions as needed
• Cook up logistical details for services and paperwork
• Maintain records and client contact database
• Check to ensure that appropriate changes were made to resolve customers' problems
• Determine charges for services requested, collect deposits or payments, or arrange for billing

Requirements

• Bachelor's degree

Skills and Competencies

• Strong organizational skills, with the ability to multi-task and meet deadlines.
• Strong attention to detail.
• Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).
• Displays professionalism and represents organization in a professional manner.
• Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice.
• Demonstrates initiative, with the ability to manage self and workload.
• Knowledge of HIPAA privacy and security rules and regulations.
• Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

Benefits

• Competitive pay: $22 - $38/hour DOE
• Additional performance-based earning potential
• Flexible part-time or full-time opportunities
• Medical, dental, vision, and life insurance
• Paid time off
• Supportive work environment
• Ongoing training and career growth opportunities
• Stable company with a strong reputation and long-term career potential