Remote Customer Service | Insurance Agent

About the role

We are seeking an Inside Sales Representative to deliver high-quality service and tailored insurance solutions in a fully virtual work setting serving the Orlando, FL area. The role focuses on assisting clients throughout the policy lifecycle while supporting the team's sales objectives.

Responsibilities

• Assist clients in evaluating and selecting insurance products that meet their needs.
• Support policy changes, endorsements and claims management with attention to detail.
• Develop and maintain trusting, long-term client relationships through clear and professional communication.
• Stay current on market developments and available product offerings relevant to the Florida market.
• Collaborate with colleagues to refine sales approaches and improve team performance.
• Participate in ongoing training and professional development to expand skills and product knowledge.

Requirements

• Excellent verbal and written communication skills for clear client interactions.
• Strong commitment to customer service and client satisfaction.
• Ability to adapt and perform effectively in a fast-paced, virtual environment.
• Possession of relevant insurance licenses (Florida licenses preferred) or willingness to obtain required licenses.
• U.S. citizenship and residence within the United States; candidates should be located in or able to work Eastern Time hours, with preference for those based in the Orlando, FL area.

Qualifications

• High school diploma or equivalent.
• Experience in a customer-facing role is a plus.

Skills

• Proficiency in Microsoft Office Suite.
• Knowledge of insurance products and industry trends.

Benefits

• Competitive pay.
• The potential for performance-based bonuses.

Pay

Competitive pay.

Schedule

Eastern Time business hours.