Remote Coding Training Specialist

New Hire Onboarding and Foundational Training

Lead end-to-end onboarding processes for new coders and auditors, including initial setup of all required software, systems, and access.
Conduct intensive, one-on-one virtual training sessions to cover department processes, coding platforms (e.g., Advance), client-specific guidelines, and Centauri policies.
Direct the work of new hires during their initial training period by assigning practice charts and performing 100% QA on their work to provide detailed, actionable feedback.
Track and document new hire progress through daily summaries and communication with managers to ensure a smooth transition to production.

Ongoing Coder/Auditor Support and Quality Assurance

Serve as the primary resource for the Risk Adjustment Coding Services (RACS) team by researching and answering complex coding questions and resolving rebuttals between coders and the QA team.
Provide validation support for existing staff moving to new or unfamiliar projects, ensuring they meet accuracy standards before full production.
Lead one-on-one remediation and Validation Improvement Plans (VIP) for coders who fall below accuracy expectations, including targeted feedback sessions and supplemental training.
Troubleshoot and resolve IT and system-related issues within coding portals to ensure minimal disruption to production staff.

Educational Material and Departmental Training

Develop, update, and maintain a centralized library of training materials, including presentations, project-specific guidance documents, and general coding resources.
Identify trending issues and knowledge gaps by analyzing RACS questions and QA feedback and proactively develop training to address them.
Prepare and lead live, bi-weekly project meetings to provide clarifications, present updates, and address common errors.
Stay current with official coding updates (e.g., ICD-10-CM, AHA Coding Clinic) and disseminate critical information to the coding department.

Client And Project-Specific Responsibilities

Manage and execute time-sensitive client appeals by reviewing coded charts, correcting errors, and providing detailed rationale to defend coding decisions.
Collaborate with the Coding Education Manager on strategic initiatives to improve department-wide accuracy and production.
Attend client calls as needed to provide subject matter expertise on coding and training processes.
Participate in new hire interviews and provide collaborative feedback on candidates.