Remote Account Manager, Inside Sales
About the role
The Remote Account Manager is a direct account management role and is the liaison between our customers and our entire service chain. This role is pivotal in delivering world-class service and requires a high-performing, highly organized business professional.
Responsibilities
- Proactively engage customers to enhance satisfaction and generate service opportunities
- Develop tailored account strategies and solutions based on customer needs
- Coordinate and track customer interactions, scopes of work, and service estimates
- Manage sales administrative tasks, including booking agreements and quotes
- Effectively network and collaborate across internal and external stakeholders
Qualifications
- 2 + years of experience in the buildings industry (BAS, Security, or Mechanical)
- Bachelor's Degree in related field preferred
- Strong interpersonal, communication, and consultative problem-solving skills
- Ability to manage high-pressure situations with strategic and critical thinking
- Demonstrated commitment to customer service excellence
- Solid business and financial acumen
- bFO/S experience and Reporting Competence
- Competent Microsoft Word & PowerPoint
- Strong Competence in Estimate360
- Competent Tableau
- Verbal and Written communications Expertise
- Customer C.A.R.E. Mindset Expertise
Benefits
Work remotely with the flexibility to design your ideal work environment
Cutting-edge digital sales tools that set you up for success from day one
Robust training and development programs to accelerate your sales career
Collaborative, supportive culture where your contributions are valued and recognized
Pay
The expected pay range for this full-time position is USD 74,400 - USD 111,600 per year. This pay range includes base pay and short-term incentives.
Schedule
This position will be posted until filled.