Remarketing Quality Assurance Analyst, Product Development

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission of enhancing our customer's experience.

About the role

The Remarketing Quality Assurance Analyst plays a critical role in ensuring the accuracy, consistency, and compliance of vehicle remarketing processes within the auto finance portfolio. This position is responsible for auditing vehicle sales, evaluating vendor performance, and identifying process improvements to enhance operational efficiency and maximize recovery values.

Responsibilities

• Conduct regular audits of vehicle sales transactions, condition reports, and auction listings to ensure accuracy and adherence to company standards.
• Monitor compliance with internal policies, regulatory requirements, and contractual obligations.
• Analyze remarketing performance metrics including sale prices, days to sale, and recovery rates.
• Identify gaps or inefficiencies in the remarketing workflow and recommend actionable improvements.
• Collaborate with cross-functional teams to implement quality assurance best practices.
• Provide feedback and support corrective actions when performance issues are identified.
• Maintain accurate records of audit results, QA procedures, and process documentation.
• Support system testing and enhancements related to remarketing platforms and tools.

Requirements

• Minimum 2 years of experience in auto finance, remarketing, or quality assurance.
• Strong analytical skills with proficiency in Excel or similar tools.
• Excellent attention to detail and organizational skills.
• Ability to communicate effectively across departments and with external partners.
• Familiarity with auction platforms (e.g., ADESA, Manheim) and vehicle valuation tools is a plus.
• Minimum of a high school diploma or equivalent education.
• Overtime required on an as-needed basis.
• Travel 0-10% as required on an as-needed basis.
• Must have reliable transportation and live within a commutable distance to Dallas, TX.
• Must be authorized to work in the United States; Stellantis Financial Services will not sponsor work visas for this position.

Skills

• Executed comprehensive test plans to ensure product and process quality.
• Identified, documented, and tracked defects, ensuring alignment with internal standards and regulatory requirements.
• Performed root cause analysis and utilized statistical tools to uncover trends and drive continuous improvement.
• Monitored corrective actions and process enhancements based on data-driven insights.
• Collaborated with cross-functional teams including operations, IT, and remarketing to resolve issues and improve processes.
• Communicated findings clearly to stakeholders and produced detailed QA documentation and reports.

Qualifications Preferred

• Experience with auto remarketing operations or vehicle lifecycle management.
• Knowledge of regulatory guidelines related to vehicle sales and finance.
• Knowledge of compliance standards in remarketing (e.g., condition grading, title processing).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit for long periods of time, use hands and arms to operate office equipment including a keyboard, mouse, and phone.
• Occasionally need to reach, stoop, stand, or walk.
• Must be able to see (close vision), hear, speak, and communicate verbally.
• May occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Schedule

• This position requires the ability to work various shifts to accommodate business needs, typically between the hours of 8 AM–6 PM Monday through Friday and on weekends as needed.
• Travel is required 10% of the time.