Jobs · Customer Service · Illinois

Relief Teller CSR

First Financial Bank NA · Danville, IL · 3 wk ago
Customer Service$5.5/hrFull-time

What You’ll Do

  • Provide Support Across Locations
  • Deliver Exceptional Service
  • Ensure Accuracy
  • Drive Growth
  • Generate Leads
  • Educate & Protect
  • Solve Problems
  • Minimize Risk
  • Collaborate
  • What We’re Looking For

    • High school diploma or equivalent
    • Teller experience preferred (6+ months)
    • Minimum 1 year of customer service experience in a business setting
    • Minimum 1 year of cash-handling experience
    • Strong customer service skills, including active listening and clear communication
    • Experience recommending and referring financial products
    • Solid understanding of compliance and fraud detection
    • Ability to accurately balance a cash drawer
    • Proficiency with computers, data entry, and multi-line phone systems
    • Basic math and accounting skills
    • Ability to work occasional weekends and extended hours
    • Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
    • Ability to review information and details at close range (within a few feet)

    What We Offer

    • Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance
    • Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits
    • Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays
    • Growth Opportunities: Tuition assistance and professional development programs
    • A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do

    About the Role

    Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve.

    Benefits

    Medical, dental, vision, and employer-paid life and disability insurance.

    Skills

    Customer service skills, including active listening and clear communication.

    Qualifications

    • High school diploma or equivalent
    • Teller experience preferred (6+ months)
    • Minimum 1 year of customer service experience in a business setting
    • Minimum 1 year of cash-handling experience
    • Strong customer service skills, including active listening and clear communication
    • Experience recommending and referring financial products
    • Solid understanding of compliance and fraud detection
    • Ability to accurately balance a cash drawer
    • Proficiency with computers, data entry, and multi-line phone systems
    • Basic math and accounting skills
    • Ability to work occasional weekends and extended hours
    • Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
    • Ability to review information and details at close range (within a few feet)

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