Relief Shelter Operator (P/T)

About the role

The Cathy Mabry Cloninger Center is a domestic violence shelter providing real-time crisis support both in person with residents and through our 24-hour crisis line.

Responsibilities

• Oversees and manages the Shelter residence operation after hours and on weekends, including daily inspection of the Shelter, ensuring proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation.
• Oversees a safe, non-judgmental, and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors.
• Provides safety planning and referrals as needed.
• Determines eligibility, documents all crisis calls thoroughly, and documents any incidents.
• Provides daily direct services to shelter residents, including intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks.
• Directs shelter services, including preparing meals, accepting donations, and security monitoring.
• Provides shift coverage for other operators as needed.
• Performs routine administrative and maintenance tasks daily, weekly, and monthly.
• Attends training and team meetings as requested.

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Physical ability to perform household tasks, carry packages, lift, and bend

Pay

Anticipated hiring range: $16.88 – $20.04 per hour

Schedule

Rotating 12-hour weekend shifts and weekday evening coverage as needed.