Relief Housekeeping Supervisor – Temporary

About the role

This is a floater position requiring full schedule flexibility, including varying shifts and days off. Anticipated days off are Wednesdays and Thursdays, however current days off are not guaranteed. Please also note this will be a temporary relief supervisory role with an anticipated end date in early 2027 but may be extended based on business needs.

Responsibilities

• Inspect the work of Room Attendants and House Attendants responsible for cleaning and maintaining assigned areas of the hotel to ensure Four Seasons standards are consistently achieved.
• Train, coach, and support housekeeping employees to ensure quality, productivity, and service expectations are met.
• Schedule and coordinate daily work assignments and monitor each employee’s progress throughout the shift.
• Inspect completed guest rooms and public areas to verify cleanliness, presentation, and readiness for guest arrival.
• Address deficiencies by providing immediate feedback and follow-up coaching to employees as needed.
• Cookordinate and follow up on maintenance and work order requests within assigned areas.
• Release inspected guest rooms for occupancy in a timely manner.
• Maintain compliance with Four Seasons Standards of Conduct, Work Rules, and departmental policies and procedures.
• Support operational needs during high business volume and assist in other housekeeping functions when necessary.

Requirements

• Previous housekeeping leadership or supervisory experience preferred, ideally within a luxury hospitality environment.
• Strong communication, organization, and leadership skills.
• Able to coach and motivate a diverse team in a fast-paced environment.
• Flexible schedule availability, including weekends and holidays, is required.
• Able to stand and walk for extended periods throughout the shift.

Qualifications

• Previous housekeeping leadership or supervisory experience preferred, ideally within a luxury hospitality environment.
• Strong communication, organization, and leadership skills.
• Able to coach and motivate a diverse team in a fast-paced environment.
• Flexible schedule availability, including weekends and holidays, is required.
• Able to stand and walk for extended periods throughout the shift.

Skills

• Strong communication and organizational skills.
• Ability to lead and motivate a team.
• Flexibility to work varied schedules, including weekends and holidays.
• Physical stamina to stand and walk for extended periods.

Benefits

• Robust benefit plan.
• Opportunities for career growth and development.
• An inclusive and diverse workplace culture.
• The chance to engage in challenging and rewarding work.
• A sense of pride in work well done.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.