Relief Hotel Night Audit Overnight Supervisor

About the role

Reports to: Director of Front Office/Assistant Front Office Manager

Job Overview

Join our team at Cascada Thermal Springs and Hotel, where we pride ourselves on delivering a relaxing and luxurious environment for our guests. We are seeking a dedicated and friendly Overnight Supervisor to ensure the seamless operation of our reception desk during overnight hours. Your role will be vital in upholding our high standards of service and sustainability.

Job Description

As the Overnight Supervisor, you will manage guest check-ins and check-outs, handle inquiries, and conduct nightly audits while providing an upscale and welcoming environment for our guests. Your attention to detail and excellent customer service skills will be crucial in ensuring a positive experience for every guest.

Requirements

• Previous accounting, banking, hotel night audit experience preferred.
• High school diploma or equivalent.
• Previous experience in a reception desk role preferred, ideally in the hospitality industry.
• Strong attention to detail and excellent organizational skills.
• Ability to work effectively and independently in a fast-paced environment.
• Ability to work the 3rd (Overnight) shift.
• Ability to lift and move up to 25 pounds and stand for extended periods.

Benefits

Competitive wages and opportunities for career advancement within our growing organization. Robust PTO and benefit offerings.

Equal Opportunity Employer

Cascada Thermal Springs and Hotel is an equal opportunity employer dedicated to fostering an inclusive workplace environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.