Reliability Lead

About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose. The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

About the role

The Hershey Company's Robinson plant in Memphis, Tennessee is a non-union manufacturing facility producing iconic brands including PayDay®, Heath®, Skor®, Milk Duds®, Whoppers®, and Reese's Pieces® in a fast-paced, highly automated environment. As the Reliability Lead, you will play a critical role in driving equipment reliability, maintenance excellence, and continuous improvement within an assigned business unit. You will lead maintenance planning and reliability strategies that maximize asset performance, improve operational efficiency, and support Hershey's Lean Manufacturing journey. This role offers the opportunity to influence plant performance, develop long-term maintenance strategies, and collaborate across operations, engineering, and technical teams to deliver sustainable results.

Responsibilities

• Lead overall maintenance and asset reliability activities for assigned production lines or process areas.
• Manage maintenance planning and scheduling through SAP work order prioritization and development of maintenance schedules.
• Drive preventive and predictive maintenance programs through analysis of maintenance and equipment performance data.
• Partner with Technical Assurance to ensure asset management processes, inventory accuracy, and maintenance cost effectiveness.
• Support development of the site's 5-year capital plan and manage capital improvement projects.
• Lead root cause analysis, defect handling, and breakdown elimination activities to improve equipment reliability and reduce downtime.
• Participate in daily operational huddles, reporting maintenance performance metrics and driving corrective actions.
• Coach and train mechanics and operators to strengthen equipment ownership, autonomous maintenance practices, and technical capability.
• Apply advanced troubleshooting and diagnostic techniques to identify and resolve complex equipment issues.
• Ensure compliance with all safety, quality, and technical standards while promoting a culture of continuous improvement.

Qualifications

• Minimum 3+ years of maintenance, maintenance planning, reliability, engineering, or related technical experience required.
• Experience with reliability-centered maintenance, preventive and predictive maintenance methodologies preferred.
• Experience with Lean Manufacturing, TPM, and continuous improvement initiatives preferred.
• Experience with SAP-PM or a similar CMMS platform preferred.
• Demonstrated ability to lead projects, drive change, and influence cross-functional teams in a manufacturing environment.
• Bachelor's degree in Engineering or a related technical discipline preferred. Equivalent combination of education and relevant manufacturing maintenance experience will be considered.

Skills

• Maintenance Planning & Scheduling
• Reliability Engineering
• Troubleshooting & Root Cause Analysis
• SAP-PM / CMMS Systems
• Safety Management
• Data Analysis & Continuous Improvement
• Capital Project Management
• Lean Manufacturing & TPM
• Coaching and Team Development

Benefits

• Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Paid time off, company holidays, and flexible ways of working where applicable
• Career development programs, learning opportunities, and internal mobility