Release Train Manager

Responsibilities

• Negotiate, plan, and manage all release activities
• Coordinate release content and efforts based on the service request backlog, pending service requests, third party applications, or operating system updates
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Produce Deployment, Run Books, and Implementation Plans
• Weekly Release Reporting and communication of release details and schedules
• Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms
• Provide tools and services to help product management and project teams manage and deploy releases into production
• Attends daily stand-ups with Development Teams
• Act as pseudo-Scrum Master, running and managing daily standups and sprint planning
• Act as point of contact for ticket blockers, and de-conflicts release timing
• Monitor and report out on status and prioritization of development tickets
• Follow up with Development teams on Status if not being applied in a timely fashion to Jira tickets
• Handles all escalations from Development teams to ensure development impacts do not delay or impact larger program timelines
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Manage relationships and coordinate work between different teams at different locations
• Communicate development status on a regular basis to program and project managers
• Defect remediation during testing - coordinating calls and driving for solution
• Prepare roadmap and forward plan the release windows and cycles across a portfolio
• Manage risks and resolve issues that affect release scope, schedule and quality
• Measure and monitor release progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Strong cross functional abilities between Development and Business teams
• Implement and manage release processes for code through development, test, and production environments
• Collaborate with all participants in software development projects and support developers and testers as they set up their build dev/test environments
• Improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments
• Build the release calendar in working closely with the Release Managers from different portfolios and centralizing view of all releases
• Leads the effort of defining the strategic direction for release management tools to ensure the process requirements of release management are built in

Requirements

• Minimum 5-7 years of previous release and project management experience, with solid understanding of formal project management principles
• Preferred: Minimum 3 years of previous Scrum Master exposure
• Scrum Master Certification is required
• Experience in telecommunications industry is desired
• Advanced knowledge of software development lifecycle and requirements writing
• Demonstrated ability to lead and coordinate cross-functional work teams
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills are necessary
• Experience with Advanced Excel, PPT, JIRA, Clarity, and Smartsheet is necessary
• Bachelor's degree in Computer Science, Information Systems or related field