Release of Information Specialist

About the role

Robert Half is seeking individuals to join one of our prestigious Fortune 500 healthcare organizations as a Release of Information Specialist (ROI). Two positions are located at the Chandler, AZ facility and one at the Gilbert facility. This is a contract‑to‑hire role requiring onsite work at the respective healthcare facility. Ideal candidates are detail‑oriented healthcare professionals with ROI experience in a fast‑paced hospital setting.

Responsibilities

• Process and fulfill requests for medical records while ensuring compliance with HIPAA, hospital policies, and applicable state and federal regulations.
• Review and validate authorizations, consent forms, subpoenas, court orders, and other legal documentation prior to releasing protected health information (PHI).
• Manage and process patient, legal, insurance, and next‑of‑kin release requests, ensuring all required documentation and approvals are obtained before disclosure.
• Retrieve, compile, and distribute medical records from electronic health record (EHR) systems and paper files in a timely and accurate manner.
• Respond to requests from patients, providers, insurance companies, attorneys, and government agencies while meeting established service‑level expectations.
• Document and track all disclosures of protected health information in accordance with organizational and regulatory requirements.
• Perform quality reviews of records to ensure accuracy, completeness, and appropriate redaction of sensitive information before release.
• Collaborate with clinical staff, patients, and external requestors to resolve record‑related questions and clarify release requirements.
• Maintain strict confidentiality and safeguard patient information throughout all stages of the release process.
• Support audits, compliance reviews, and departmental process improvement initiatives related to health information management.

Requirements

• 1+ years of recent release of information (ROI) experience
• Experience working in a hospital setting
• High school diploma
• EPIC EMR experience
• Familiarity with next‑of‑kin release request preferred

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in the company 401(k) plan. For more information, visit roberthalf.gobenefits.net.