Release Manager

Responsibilities

• Develop, implement, and manage release plans and schedules across multiple products, platforms, and delivery teams
• Coordinate release scope, timelines, dependencies, and readiness with Product Managers, Product Owners, Engineering, Quality Assurance, and Operations teams
• Orchestrate the progression of releases through all environments, including development, testing, staging, training, and production, ensuring readiness at each stage
• Establish and enforce release governance, quality standards, and approval processes to promote consistent, reliable deployments
• Communicate release plans, milestones, risks, impacts, and timelines to stakeholders, providing clear visibility throughout the release lifecycle
• Proactively identify, assess, and mitigate release risks, issues, and cross-functional dependencies to minimize delivery disruptions
• Build and continuously improve release management processes, standards, metrics, and documentation to increase efficiency, predictability, and delivery quality
• Coincide vendor and SaaS application releases with internal stakeholders to ensure alignment, compatibility, and successful implementation

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field; equivalent relevant experience will also be considered in lieu of a degree
• 5+ years of experience in release management, delivery management, or a related role
• Experience working in enterprise IT environments
• Experience working with Agile/Scrum delivery teams
• Knowledge of Azure DevOps

Qualifications

• Strong organizational skills, with the ability to manage multiple concurrent release schedules, environments, and dependencies
• Strong documentation skills, with the ability to build clear, scalable process and policy from a blank slate
• Strong oral communication skills, with the ability to clearly convey release scope, risk, and timelines to varied technical and business stakeholders
• Sound judgment and risk-management skills to identify, escalate, and mitigate cross-team and vendor-related risks

Skills

• Ability to build effective cross-functional relationships with Product Managers, Product Owners, Scrum Masters, Franchise Systems, and SaaS administrators

Benefits

Express Employment International believes in the value of in-person collaboration to support teamwork, creativity and connection.

Pay

N/A

Schedule

Four (4) days in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.