Release Import Analyst

Job Summary

This position acts as the primary support for the release pool to ensure quality and productivity standards are met. As a member of the release operations team, this position assists Release Classification Analysts (RCA) and Import Specialists (IS) in ensuring that all entries are processed on time and within LII service standards to ensure clients' complete satisfaction.

Key Duties & Responsibilities

• Affords assistance to RCA's and IS's to ensure all entries are processed on time and within LII service standards to ensure clients' complete satisfaction.
• Affords assistance to team members in managing their work load to meet commitments.
• Proactively verifies documentation and/or accuracy of information on documents or parts database.
• Might be required to contact the Client Import Analyst directly for missing documentation, information, and/or instructions.
• Provides technical expertise to team members.
• Affords assistance to team members with on-the-job training.
• Conducts periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information.
• Responsible to conduct documented internal audit.
• Affords assistance to Manager in compiling and reporting performance measurement statistics for the Client Service Team.
• Participates fully with other team members in the day-to-day operations of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects.
• Proactively coordinates and implements electronic data relationships to gain efficiencies and improve one-step processing.
• Performs other related duties as assigned by management.
• Adheres to established policies and procedures.

Knowledge & Skills

• Client Service Oriented – interpersonal skills with internal/external clients and coworkers
• Demonstrated knowledge of company policies and procedures
• Intermediate to Advanced Microsoft Office (word & excel) and data entry skills
• Good analytical skills with problem-solving ability
• Excellent communication skills (both verbal and written)
• Ability to make decisions and recommendations within authorized limitations
• Ability to prioritize and multitask
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced team environment while handling large volumes of work and meeting tight deadlines

Work Experience – Minimum Required

• 3 years of related experience

Education

• Required: High School/GED or equivalent
• Description: Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement.

Compensation

• The good-faith salary range for this position is 18.83-29.09 USD.
• Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion

• We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
• Liveston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect, and one which reflects the diversity of the community in which we operate.