Import/Export Analyst

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

About the Role

The Import/Export Analyst will be responsible for providing operational expertise to enhance the efficiency and cost effectiveness of the department by establishing and maintaining strong customer relationships, liaising with operations, customers, and carriers to ensure customer satisfaction and to deliver maximum advantage to the business.

Responsibilities

Import Compliance

• Manage all imports and exports through airlines, haulers, and customs.
• Responsible for P&L control for the department.
• Review contracts for required clauses and identify omissions.
• Interface with internal and external customers, foreign order administration, freight forwarders, customs officers, and other functional areas to ensure coordination and logistics of shipment.
• Select carrier/forwarder for shipment of products and prepare documents for freight forwarders.
• Maintain accurate Import Compliance within the site for all inbound international shipments.
• Implement and maintain a record-keeping system to comply with U.S. Customs.
• Conduct entry adjustments with U.S. Customs when necessary.
• Perform regular audits with several departments to identify, disclose, and work to fix any potential Import Compliance concerns in alignment with Trade Compliance Coordinators.
• Code international freight invoices for inbound shipments, as well as domestic truckload shipments to unipersonal departments within the site.
• Research short-paid invoices and resolve any related issues.
• Maintain and update inbound/outbound carrier routing guide for the site per Corporate Logistics guidelines.
• Distribute routing guides to Purchasing, Shipping, and various other departments.
• Notify departments within the site of any non-compliant issues.
• File claims with the carrier/insurance companies per the Corporate Logistics procedure for compensation of lost/damaged freight while in the care of the carrier.
• Maintain claims data and interact with Corporate Logistics and insurance company/carrier to resolve claim issues/questions.
• Communicate with Purchasing and Manufacturing departments to hold up in part clarification.
• Interact with Corporate Trade Compliance to ensure Import/Export Compliance processes are up to date to meet U.S. customs rules and regulations.
• Ensure U.S. customs guidelines are followed by vendors, purchasing, broker, site logistics, and other accountable parties.
• Classify importing items with the correct Harmonized Tariff Schedule (HTS).
• Ensure Food and Drug Administration, Federal Communications Commission, U.S. Goods return forms, and Fumigation Certificates are provided and on file for parts requiring this information.
• Notify members of the site’s Compliance team should a discrepancy in the audit be noted and drive escalation as appropriate to resolve the issue.
• Correct and file entry documents for identified entries.
• Maintain Certification of Origin (COO) database used to identify non-compliant vendors.

Export Compliance

• Complete international and domestic rate quotes per request by site management.
• Prepare rate comparisons between carriers.
• Track international shipments and may track domestic shipments.
• Provide proof of delivery for shipments.
• Research freight issues.
• Audit special need deliveries to identify issues and concerns.
• File or assist with filing freight claims for international and domestic shipments.
• Maintain and update carrier routing guide.
• Train various site departments on usage of carrier route guide.
• Arrange expedited shipments by request to meet customer needs.
• Coordinate international truckload shipments.
• Audit domestic and international inbound carrier freight invoices.
• Address issues regarding freight invoices with carrier and payment company.
• Identify ways for freight and cost savings.

Requirements

• Bachelor’s degree and a minimum of 9 years of related experience.
• Demonstrates expert functional, technical, and people and/or process management skills.
• Demonstrates detailed expertise in very complex functional/technical areas or broad breadth of knowledge in multiple areas; comprehend the strategic impact of the function across sites.
• Must be able to lead major initiatives across multiple sites.
• Must be able to exercise independent judgment using ambiguously defined procedures and policies.

Preferred Qualifications

• IATA & DOT certification for DG Cargo management.
• Knowledge of hazardous materials/dangerous goods.