Relationship Specialist - Wescott

About the role

At Grow Financial Federal Credit Union, we believe in service—to our 300,000 members, 600 team members, and local communities. We’re a credit union, owned by our members and dedicated to serving people, not profit. Designed as an entry-level opportunity, the Relationship Specialist role offers potential for growth and advancement beyond traditional bank teller duties.

Our “work from where you do your best work” strategy provides flexibility, though this position is in-person. You’ll thrive in the energetic environment of our retail stores, with occasional travel between Grow locations and participation in a Saturday coverage rotation.

Responsibilities

• Process cash transactions.
• Open deposit, savings, and credit card accounts.
• Discuss loan and retirement products with members.
• Build meaningful relationships with members to discover their needs and provide superior customer service.

Requirements

• High school diploma or equivalent.
• Demonstrated customer service skills.
• Aptitude and desire for sales achievement, with strong interpersonal skills in a team environment.
• Basic math skills.
• Excellent verbal communication (bilingual English/Spanish is a plus).
• Working knowledge of Windows-based PC products.

Physical Demands

• Ability to see, hear, write, and speak English.
• Ability to type repetitive keystrokes.
• Ability to sit or stand for extended periods.
• Ability to occasionally move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to 25 pounds without assistance or with reasonable accommodation.

Benefits

• Competitive pay starting at $21/hr, depending on experience.
• Medical, dental, and vision insurance.
• Employee discount on consumer loans.
• Tuition reimbursement of up to $5,250 per year for full-time team members.
• Paid time off: 15 days/year plus over 10 paid holidays.
• Two paid volunteer days.
• Retirement benefits: 401(k) with up to 8% employer match.
• In-house training department dedicated to professional growth.