Relationship Specialist

We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Content: - Who We Are: description of AFC, mission, core values, etc. This could be "About the role"? Actually "Who We Are" is about company. Could be "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for description of role and company? Usually "About the role" includes description of role and maybe company. We'll include a section "About the role" with the Who We Are and maybe the "We’re Looking For" description. - Responsibilities: list of duties: "You Will:" bullet points. - Requirements: "Must Have’s:" list. - Qualifications: maybe "Nice to Have’s:" could be qualifications? But we could treat "Nice to Have’s" as "Qualifications" or "Skills"? The instruction: we can have sections Qualifications, Skills. We need to decide. We have "Must Have’s" (requirements) and "Nice to Have’s" (preferred qualifications). Also we have "You Are:" describing traits (maybe Skills). Also "Where You’ll Work:" location and travel. We have "What We Offer:" benefits. We have no explicit Pay or Schedule specifics (just "Competitive pay" but no amount). The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It says "Competitive pay" but that's vague; is that considered stating pay? It says "Competitive pay" without specifics. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive pay" is vague but maybe considered not specific enough? It's not a number or range. Likely we should not create a Pay section because it's not specific. Similarly Schedule: not given. Benefits: we have specific benefits listed, so we can create Benefits section. Thus sections: About the role, Responsibilities, Requirements (Must Have’s), Qualifications (Nice to Have’s), Skills (You Are traits), Benefits (What We Offer). Possibly also include location/travel as part of About the role or Responsibilities? Could be its own section but not in list; we could incorporate into About the role. We must not repeat job title as heading. No Job ID. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We must preserve all substantive information. Let's extract text. Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/ AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/. AFC’s Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers. We’re Looking For:We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles. Where You’ll Work: The ideal candidate will reside within the Oklahoma City, OK market and travel within their assigned territory. You Are: Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts. Vision-Driven. you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come. Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. You Will:Use critical thinking to assess business and risk situations and make decisions with little oversight.Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.Manage, service, and balance risk on customer accountsManage existing accounts and drive new growth opportunities. Embrace our culture of supporting others' success as they grow in their role. Must Have’s:A minimum of three to five years of experience in customer-facing, sales, or sales support roles.A valid driver's license with reliable and dedicated transportation.Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.A strong understanding of portfolio management, risk, and new business development.Ability to work independently and autonomously when needed as well as part of a team.Ability to use and understand technology required for your position such as mobile applications and software. High level of accountability towards local goals and business targets. Nice to Have’s:Previous auto industry or financial services experienceExperience with Google Workspace, Salesforce, TableauBilingual (Spanish/English) is preferred What We Offer: Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancement Now we need to format. Section About the role: combine Who We Are, We’re Looking For, Where You’ll Work maybe. We'll produce

About the role

then paragraphs. We need to preserve all substantive info, not invent. We'll break into

for prose,

• for lists. Responsibilities: from "You Will:" list. Requirements: from "Must Have’s:" list. Qualifications: from "Nice to Have’s:" list. Skills: from "You Are:" list (traits). Could be considered Skills. Benefits: from "What We Offer:" list. We must not include Pay or Schedule sections. Now produce HTML. Make sure to not include extra whitespace? It's fine. Let's craft. About the role paragraph(s): We can have multiple

  elements. First paragraph: Who We Are description. Second paragraph: We’re Looking For description. Third paragraph: Where You’ll Work. We'll keep as separate

  . Now Responsibilities:

  Responsibilities

  then
  with each bullet. List items from You Will: - Use critical thinking to assess business and risk situations and make decisions with little oversight. - Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. - Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships. - Manage, service, and balance risk on customer accounts - Manage existing accounts and drive new growth opportunities. - Embrace our culture of supporting others' success as they grow in their role. Note there is a missing period after "Manage, service, and balance risk on customer accountsManage existing accounts..." Actually original: "Manage, service, and balance risk on customer accountsManage existing accounts and drive new growth opportunities." It seems missing space. We'll keep as is but maybe split: "Manage, service, and balance risk on customer accounts" and "Manage existing accounts and drive new growth opportunities." We'll keep two separate bullets. Now Requirements:

  Requirements

  list from Must Have’s. Items: - A minimum of three to five years of experience in customer-facing, sales, or sales support roles. - A valid driver's license with reliable and dedicated transportation. - Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base. - Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt. - Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. - A strong understanding of portfolio management, risk, and new business development. - Ability to work independently and autonomously when needed as well as part of a team. - Ability to use and understand technology required for your position such as mobile applications and software. - High level of accountability towards local goals and business targets. Now Qualifications:

  Qualifications

  list from Nice to Have’s. Items: - Previous auto industry or financial services experience - Experience with Google Workspace, Salesforce, Tableau - Bilingual (Spanish/English) is preferred Now Skills:

  Skills

  list from You Are. Items: - Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. - Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts. - Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come. - Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. Now Benefits:

  Benefits

  list from What We Offer. Items: - Competitive pay - Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) - Immediately vested 401K (US) or RRSP (Canada) with company match - Paid Vacation, Personal, and Sick Time - Paid maternity and paternity leave (US) - Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) - Robust Employee Assistance Program - Employer