Relationship Manager I - C&IB

About the role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Relationship Manager I - C&IB within PNC's Real Estate organization, you will be based in Boca Raton, FL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

• Responsible for relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs.
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Responsible for the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk (e.g., regulatory, reputational, operational, credit, etc.).
• Provides ideas and insights based on an understanding of the client's needs and their financial well-being to increase client engagement and loyalty.
• Builds an effective network of internal and external relationships (e.g., community, industry, etc.) to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Presents the full range of PNC's products and services to bring the entire bank to the client.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrates ability to analyze, evaluate, and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC employees are expected to be customer-focused, manage risk effectively, and align decisions with customer needs and satisfaction.

Requirements

• Bachelor’s degree.
• Typically requires 3+ years of relevant/direct industry experience. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
• Preferred skills: Book of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.

Skills

• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature), dental, and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Robust wellness program with financial incentives.
• Paid time off, including:
  • Maternity and/or parental leave.
  • Up to 11 paid holidays each year.
  • 9 occasional absence days each year, unless otherwise required by law.
  • Between 15 to 25 vacation days each year, depending on career level and years of service.

Benefits eligibility varies based on employment status. For more details, visit pncthrive.com.