Relationship Manager II - C&IB

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and work together to foster an inclusive workplace culture where all employees feel respected, valued, and have opportunities to contribute to the company’s success.

About the role

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs, generally with a moderate degree of supervision.

Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services. Manages risk/return and drives quality for new and/or existing clients.

• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational, and credit risks.
• Provides ideas and insights based on an understanding of client needs and their financial well-being to increase client engagement and loyalty.
• Manages an effective network of internal and external relationships (e.g., community or industry) to actively acquire new clients and/or expand existing clients while enhancing the client experience.
• Brings the entire bank to the client by presenting the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and convert sales opportunities.
• Demonstrates ability to analyze, evaluate, and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC employees are expected to be customer-focused, managing risk effectively, and aligning decisions with customer needs and satisfaction.

Requirements

• Bachelor’s degree or a comparable combination of education, job-specific certification(s), and experience (including military service).
• Typically requires 5+ years of industry-relevant experience.
• Based in Chicago, IL.
• Formal credit training preferred.
• Experience with middle-market clients ($100M+).
• PNC is an in-office company; candidates should connect with recruiters to understand workplace expectations.
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Skills

• Preferred Skills: Book of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.
• Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management, Prospecting, Sales Negotiating, Selling, Tech Savvy.

Pay

Base Salary: $134,400.00 – $249,600.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive-eligible, with payment based on company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits for eligible employees, including:

• Medical, prescription drug, dental, and vision coverage (with a Health Savings Account feature).
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• A robust wellness program with financial incentives.
• Paid time off, including:
  • Maternity and/or parental leave.
  • Up to 11 paid holidays each year.
  • 9 occasional absence days each year (unless otherwise required by law).
  • 15 to 25 vacation days each year, depending on career level and years of service.

For more details, visit pncthrive.com.