Relationship Manager

About the role

This position, with direction and supervision from the department head, provides direct support to develop and analyze all relevant depository and credit information pertaining to a wide range of bank business customers or prospects. The role involves preparing or assisting in the preparation of credit authorizations, preparing detailed collateral analysis, coordinating appraisal and third-party analysis, analyzing financial statement information, and supporting the sourcing and opening of new depository accounts.

Responsibilities

• Grows and maintains a list of qualified centers of influence which complement the industries or niches in which they serve.
• Identifies and attends marketing events that complement or serve the industry or product niches of their portfolio.
• Sources/develops new business relationships consisting of both loan and deposit products.
• Interfaces with borrowers and borrowers’ advisors as necessary.
• Maintains a general knowledge of cash management and deposit products offered by the Bank.
• Works as a member of a team comprised of Sunwest Bank product experts to ensure continuity of high-quality service, product delivery, and responsiveness to client needs.
• Maintains a high degree of creativity and independence.
• Interacts with branch staff, bank operations, and cash management to support business services and products.
• Effectively uses company resources such as Salesforce to deliver excellent customer service both inside and outside the Bank.
• Requests and prepares financial information needed by the supervisor to identify potential operations and lending risks and ensure proper documentation on accounts.
• Underwrites directly or manages the underwriting process of all loans under supervisor’s responsibility.
• Reviews requests for the establishment or renewal of loans.
• Compiles all necessary documentation to prepare and draw loan documents.
• Ensures credit files for all loans under supervisor’s responsibility are complete and prepared in form and substances satisfactory for Credit Administration and regulatory review.
• Effectively manages the loan process to ensure requests are being reviewed efficiently, that customers receive timely answers, and that all approved transactions are completed quickly and accurately.

Qualifications

• Ability to understand different legal entity structures.
• Knowledge of commercial banking products and services.
• General computer skills to enable communication with all levels of Bank management, staff, and customers (Excel, Word, and Internet access).
• Organizational ability with capacity to efficiently manage multiple projects simultaneously.
• Ability to take the initiative and prioritize tasks; good time management, problem prevention, and problem-solving skills.