Relationship Manager

Proactively manage a territory of 15 to 30 accounts with $1M to $20M in annual revenue, focusing on building trust-based, value-added relationships with key clients. This role supports the ICE Global Network, with a concentration on Prop Trading firms—familiarity with this vertical is preferred but not required.

Responsibilities

• Oversee all ICE Data Services revenue across all lines of business and become proficient in all products and services.
• Lead coordination of internal resources to ensure successful execution of client initiatives and problem resolution.
• Build relationships at all levels, including C-suite, and collaborate on account strategy.
• Run point on large, complex renegotiations for existing business.
• Work closely with subject matter experts and Sales Specialists to advance the strategic vision of accounts and identify new opportunities.
• Performance measured by revenue retention, growth, proactive client engagement, and overall client satisfaction.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in the financial services industry, with at least three years in account relationship management.
• Proactive, detail-oriented, and comfortable serving as a project coordinator and customer advocate.
• Strong industry knowledge, professional demeanor, and familiarity with ICE Data Services products and services.
• Excellent written and verbal communication skills, with the ability to interact with senior management internally and externally.
• Willingness to travel.

Pay

For roles located in New York, the expected base salary range is $75,000–$125,000, excluding uncapped sales commission incentives. Compensation is based on individual skillset and experience.

Benefits

• Healthcare coverage (medical, dental, and vision).
• 401(k) plan.
• Life insurance.
• Paid time off and leave for qualifying circumstances.