Relationship Manager

Proactively manage a territory of 15 to 30 accounts with annual revenue ranging from $1M to $40M, focusing on building trust-based, value-added relationships with key clients. The role emphasizes revenue retention and growth to strengthen long-term client relationships.

Responsibilities

• Oversee all ICE Data Services revenue across all lines of business, with a focus on Fixed Income Pricing & Analytics.
• Become proficient in all products and services offered by ICE Data Services.
• Lead coordination of internal resources to ensure successful execution of client initiatives and problem resolution.
• Performance measured by quantitative metrics (revenue retention and growth) and qualitative goals (proactive client engagement and satisfaction).

Requirements

• Bachelor’s degree required.
• 5+ years of experience in the financial services industry, with at least three years in account relationship management.
• Proactive, detail-oriented, and capable of serving as a project coordinator while advocating for customers.
• Strong industry knowledge, professional demeanor, and familiarity with ICE Data Services products and services.
• Excellent written and verbal communication skills, with the ability to interact with senior management internally and externally.
• Experience working with large, complex, and potentially demanding clients who expect high levels of service, professionalism, and expertise.

Pay

The expected base salary for this role is:

• $75,000 - $125,000 (New York)
• $70,000 - $110,000 (Illinois)

Base salary ranges do not include uncapped sales commission incentives. Compensation is based on individual skillset and experience.

Benefits

• Healthcare coverage (medical, dental, and vision).
• 401(k) plan.
• Life insurance.
• Paid time off and leave for qualifying circumstances.