Relationship Manager 1

About the role

This position falls under our Corpay Payables line of business and is located in Brentwood, Tennessee/Remote.

Responsibilities

• Establishing and maintaining strong relationships with key stakeholders at all levels within client organizations, including senior management
• Demonstrating product, technical, and industry expertise through client assessments, RFP participation, and solution positioning
• Coinciding superior customer service delivery by developing strong internal partnerships across departments
• Liaising with internal teams to communicate client needs, resolve issues, and ensure awareness of changes impacting client relationships
• Developing and monitoring client financial performance, including renewal planning, negotiations, and profitability analysis
• Leading Quarterly Business Reviews, including best practices, industry insights, and growth opportunities during client site visits
• Providing feedback to leadership on market trends and client needs
• Maintaining a strong understanding of FinTech, payment processing, and client industry dynamics
• Growing existing programs by identifying efficiencies and expansion opportunities within current client procedures
• Creating and maintaining a collaborative network of internal and external stakeholders to drive customer spend, including Account Management, Sales, Finance, Accounts Payable, Implementation, Project Management, and IT teams

Qualifications & Skills

• Experience in FinTech and payment processing with direct client engagement
• 10+ years of client management or sales experience managing complex client relationships
• Strategic mindset with the ability to understand client business models, technology, and financials
• Strong data analytics skills with the ability to analyze performance and identify growth opportunities within an existing portfolio
• Excellent communication and presentation skills with a proven ability to build and maintain C-level relationships
• Highly organized team player with strong multitasking, prioritization, and stakeholder influence skills
• Strong negotiation skills and comfort working in a fast-paced, entrepreneurial environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce
• Bachelor’s degree required or equivalent professional experience
• Willingness to travel up to 75%

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes