Relationship Banker I Part Time 20 hours - Del Prado Branch - Cape Coral

About the role

The Relationship Banker I role at Regions is designed for individuals with a focus on results, dedication to quality, strength, and integrity. This position offers an opportunity for growth, development, and upward mobility, particularly for those with prior teller, limited banking, or retail sales experience.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Handles customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and educates them on standard consumer products and digital solutions.
• Aids branch and fellow team members with basic tasks to resolve customer service inquiries.
• Refers customers to internal experts for more complex financial goals and needs.
• Adheres to bank processes and procedures, completes duties delegated by the Branch Manager, and ensures sound banking practices.
• Identifies customer needs and provides appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs.

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Effective communication in person, on the phone, and through electronic channels
• Computer proficiency, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Skills and Competencies

• Adherence to policies, procedures, and guidelines
• Assistance with digital banking offerings
• Handling multiple priorities simultaneously
• Overseeing large sums of cash
• Strong customer focus and relationship-building skills