Relationship Banker I Parkside Kenosha, WI (Part-time 20 hours

U.S. Bank is seeking part‑time Relationship Bankers who will build and nurture client relationships through in‑person, appointment‑based, and virtual interactions, applying a digital‑first mindset to help customers make smarter financial decisions.

Responsibilities

• Engage customers across multiple channels to provide counsel and assess banking needs.
• Develop trust‑based relationships by asking questions, learning financial goals, and understanding channel preferences.
• Identify and recommend deposit and loan solutions tailored to each client’s unique objectives.
• Maintain up‑to‑date knowledge of consumer and business banking products, including digital offerings.
• Deliver a consistent, optimal client experience—greeting clients, processing basic transactions, and handling service requests.
• Open new consumer and business accounts and submit credit applications.
• Proactively educate clients on emerging self‑service and digital products.
• Leverage resources and technology to ensure operational excellence and accuracy.
• Collaborate with branch team members and partners to best serve clients.

Basic Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience, or a combination of experience and relevant training.

Preferred Skills/Experience

• Proven ability to build and foster relationships through proactive outreach and follow‑up.
• Strong communication skills for effective client engagement.
• Thorough knowledge of bank and branch policies, procedures, and support systems.
• Demonstrated customer service and interpersonal abilities.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to uncover true customer needs while applying a digital‑first mindset.
• Basic proficiency in making appropriate product recommendations.
• Financial services industry experience preferred.

Schedule

Part‑time, 20 hours per week.

Pay

Pay range: $21.68 – $26.50 per hour (actual range may vary by location).

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks, based on salary grade and tenure)
• Up to 11 paid holidays
• Adoption assistance
• Sick and Safe Leave accruals (1 hour per 30 hours worked, up to 80 hours per year, unless otherwise required by law)