Relationship Banker 1 Parkside Kenosha, WI (Part-time 20 hours)

At U.S. Bank, we’re on a journey to do our best. We help the customers and businesses we serve make better and smarter financial decisions while enabling the communities we support to grow and succeed. A career with U.S. Bank offers a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Responsibilities

• Build relationships with customers through in‑person, appointment‑based, and virtual channels, applying a digital‑first mindset.
• Assess and attend to customers’ banking needs, obtain and process account information, demonstrate and educate clients on deposit and loan products, and recommend solutions aligned with each customer’s goals.
• Proactively outreach and follow up with clients, asking questions to learn about their financial needs and channel preferences.
• Identify solutions for new and existing clients by effectively engaging and communicating with them.
• Maintain a working knowledge of consumer and business banking products and services, including digital offerings.
• Provide a consistent, optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products and services.
• Leverage available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.
• Maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, and satisfy related background and credit checks.

Basic Qualifications

• High school diploma or equivalent.
• Typically less than four years of job‑related retail banking experience, or a combination of experience and commensurate training.

Preferred Skills/Experience

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Effective engagement and communication with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Strong customer service and interpersonal skills.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Basic proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry (preferred).

Schedule

Part‑time, 20 hours per week.

Pay

Pay range: $21.68 – $26.50 per hour.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals (one hour for every 30 hours worked, up to 80 hours per calendar year, unless otherwise provided by law)