Relationship Banker I

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to our customers. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to help identify needs and recommend solutions
• Open and close accounts, perform research, and comply with BSA and CIP requirements
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures
• Uncover needs and refer customers to partner-centric teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions accurately and professionally

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required.

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Coach and lead the branch team according to process and protocol in the absence of an AFCM

Qualifications

• High School Diploma/GED
• One year customer-facing and goal-oriented experience
• Registration with the National Mortgage Licensing System and Registry (NMLS) and/or obtain an NMLS license after employment

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Coach and lead the branch team according to process and protocol in the absence of an AFCM

Benefits

Simmons Bank offers competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

The schedule for this position is typically Monday through Friday, with occasional evening and weekend work as needed.