Relationship Banker I

Key Responsibilities

• Processes a wide variety of customer transactions including deposits, withdrawals, payments, and other miscellaneous transactions
• Processes transactions within limits of established policy accurately and efficiently and seeks approvals when required
• Balances cash drawer daily for both the cash and transaction totals
• Efficiently and accurately records checks, deposits, withdrawals and other transactions into the computer systems
• Effectively addresses customer questions; successfully managing periods of heavy traffic at the branch
• Opens basic Checking and Savings accounts
• Conducts limited service (address change, research request, Debit card reissue)

Customer Relationships

• Promptly addresses and resolves customer concerns and inquiries in a positive, confident manner
• Consistently makes time to be friendly, get to know our customers and make every customer feel important

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.