Relationship Banker I

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to our business. Our mission is to empower our associates to be trusted advisors, supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution

Requirements

• Share and recommend the bank's full scope of resources with customers
• Motivate and present information in one-on-one and small group situations
• Engage customers and ensure an optimal customer experience
• Comply with applicable laws, regulations, policies, and procedures
• Perform account opening and closing activities
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures
• Uncover needs and refer customers to partner-centric teams
• Process customer requests and transactions in a positive, accurate, and professional manner

Qualifications

• High School Diploma or GED
• One year of customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers
• Ability to coach and lead the branch team
• Knowledge of MS Office programs
• Understanding of social media platforms for brand awareness and market knowledge

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers
• Coaching and leading the branch team according to process and protocol

Benefits

Simmons Bank offers competitive benefits packages, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and can accommodate your needs.