Relationship Banker I

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to our customers. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution

Requirements

• One year customer-facing and goal-oriented experience
• HS Diploma/GED
• Ability to effectively motivate and present information in one-on-one and small group situations
• Ability to coach and lead the branch team according to process and protocol
• Registration with the National Mortgage Licensing System and Registry (NMLS) or obtain an NMLS license after employment

Qualifications

• Ability to embrace a team-centric approach to help our customers
• Strong computer skills, including MS Office programs
• Understanding and utilization of social media platforms

Skills

• Ability to uncover needs and refer customers to partner teams
• High level of client satisfaction through engagement and optimal customer experience
• Compliance with relevant laws, regulations, policies, and procedures
• Ability to perform tasks related to opening and closing accounts, consumer loan requests, and account service

Benefits

Details not specified in the job posting.

Pay

Details not specified in the job posting.

Schedule

Details not specified in the job posting.