Relationship Banker I (40) Hendersonville

We need to output HTML fragment with sections only when there is real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not create sections with filler like "commensurate with experience". Pay details are given: $22.50 - $29.00 USD. So we can include Pay section with that. Schedule: Hours 40 (presumably 40 hours per week). So we can include Schedule section with "40 hours per week". Benefits: The posting mentions "Total Rewards Package" description but not specific benefits list. It mentions health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition. That's substantive enough to create a Benefits section with those items as list. Must not invent details; we can list those as bullet points. About the role: The job description paragraph(s) about role. We'll extract the description: "This role is a banking professional who plays a vital role in bringing TD's human, relationship driven banking experience to life by partnering with clients to help them confidently achieve their financial goals by delivering personalized solutions that support overall financial well-being. This role is accountable for acquiring and deepening client relationships through consultative engagement, strong product knowledge, and disciplined execution that drive meaningful client outcomes while adhering to TD's risk and regulatory standards." Then there is "Depth & Scope" bullet-like sentences. Those are responsibilities. We could treat them under Responsibilities. The "Depth & Scope" lines are basically duties. So we can put them under Responsibilities as list items. Requirements: Education & Experience section: "High School Diploma or GED (or equivalent combination of education and experience) 1+ years of experience engaging with clients in a service, sales, or relationship building environment Teller or cash-handling experience in a financial institution preferred Experience educating clients on products and services in a consultative manner Demonstrated ability to communicate clearly and effectively with clients and colleagues Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment Ability to exercise sound judgment and problem-solving skills in client interactions Basic proficiency with Microsoft Office or similar workplace technologies Ability to complete required job-related training upon hire Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role Notary License (or ability to obtain) preferred" We can split into Requirements (education/experience) and Skills (specific abilities). But we can also combine. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which content fits which. We have "Education & Experience" -> could be Requirements or Qualifications. Usually Requirements = education/experience. Qualifications could be similar. We'll put Education & Experience under Requirements. Skills: The abilities like communication, multitasking, problem solving, Microsoft Office, etc. Could be Skills. Also there are "Customer Accountabilities", "Shareholder Accountabilities", "Employee/Team Accountabilities", "OCC Language", "Physical Requirements". Those could be considered Responsibilities or maybe other sections but we only have limited headings. We could incorporate those into Responsibilities as they are accountabilities. But we must not invent sections. We can include them under Responsibilities as list items. We must not include boilerplate like "The above statements are intended to describe the general nature..." etc. Also remove "Who We Are", "Our Total Rewards Package", "Learn more", "Additional Information", "Colleague Development", "Training & Onboarding", "Interview Process", "Accommodation", EEO statement. Also remove physical requirements? It's substantive but maybe we can include under Responsibilities or a separate section? There's no heading for Physical Requirements; we could include under Responsibilities as it's part of job demands. But we need to preserve all substantive information. The physical requirements are substantive; we should include them. Could add a section? Not allowed headings besides the given list. Could we add a

for Physical Requirements? Not allowed per instruction: only use those headings. So we must fold into existing sections. Perhaps we can add a

under Responsibilities describing physical demands. Or we could add a

list under Responsibilities for physical requirements. That would preserve. We also have "OCC Language" about loan originator definitions and eligibility. That's substantive; could be under Requirements or Qualifications. We'll put under Requirements as regulatory requirements. We must not include duplicated lines. Ensure we don't repeat. Now craft HTML:

About the role

This role is a banking professional who plays a vital role in bringing TD's human, relationship driven banking experience to life by partnering with clients to help them confidently achieve their financial goals by delivering personalized solutions that support overall financial well-being. This role is accountable for acquiring and deepening client relationships through consultative engagement, strong product knowledge, and disciplined execution that drive meaningful client outcomes while adhering to TD's risk and regulatory standards.

Responsibilities

• Drives acquisition in a bank location by engaging clients through walk-in opportunities, lead management, and outbound outreach, building meaningful connections that help clients achieve their financial goals
• Engages clients with curiosity, establishes purpose for the interaction, and conducts meaningful, goals-based discovery to uncover client needs and priorities
• Applies foundational banking knowledge to interpret client needs and validate understanding. Clearly explains relevant options, including features, benefits, and potential risks, using simple and transparent language to help clients make informed decisions aligned to their financial goals
• Delivers personalized solutions and next best actions, connecting clients to appropriate products, services, or partners
• Executes with accuracy and discipline, establishing clear next steps and follow-up, and reinforces the client relationship to support long-term financial progress
• Serves as a trusted client advocate by providing ongoing guidance, educating clients on TD products, services, and digital capabilities to simplify everyday banking and improve financial wellness
• Builds and strengthens client relationships through consistent, personalized interactions that reflect a client-first approach
• Engages clients on mortgage products, accepting mortgage inquiries, referring clients for mortgage solutions, or other residential lending activities
• Adheres to all policies, procedures, and regulatory requirements, ensuring accurate documentation, strong risk awareness, and protection of the client and the Bank
• Maintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client
• Acts as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements, by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation standards
• Identifies potential discrepancies, material changes or risk indicators and escalates appropriately in accordance with policy and procedure
• Acts in accordance with TD's code of conduct and ethical standards in every decision
• Protects TD's clients, colleagues and the Bank - Do the right thing - own it, raise it, know it
• Completes required training and continuously strengthen risk and compliance knowledge
• Shares insights, lessons learned, and best practices across the team
• Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
• Takes accountability for outcomes and performance by participating in performance and development activities; proactively sharing insights, lessons learned, and best practices across the team
• Embraces different perspectives, backgrounds, and experiences
• Models curiosity and seeks out different perspectives to foster a growth mindset
• Collaborates with team members and partners in contributing to the success of the team and organization
• Physical requirements: sedentary work continuous; performing multiple tasks continuous; operating standard office equipment continuous; responding quickly to sounds continuous; sitting frequent; standing frequent; walking occasional; moving safely in confined spaces occasional; lifting/carrying under 25 lbs occasional; lifting/carrying over 25 lbs occasional; squatting occasional; bending occasional; kneeling occasional; crawling occasional; climbing occasional; reaching overhead occasional; reaching forward occasional; pushing occasional; pulling occasional; twisting occasional; concentrating for long periods continuous; applying common sense to deal with problems involving standardized situations continuous; reading, writing and comprehending instructions continuous; adding, subtracting, multiplying and dividing continuous.

Requirements

• High School Diploma or GED (or equivalent combination of education and experience)
• 1+ years of experience engaging with clients in a service, sales, or relationship building environment
• Teller or cash-handling experience in a financial institution preferred
• Experience educating clients on products and services in a consultative manner
• Demonstrated ability to communicate clearly and effectively with clients and colleagues
• Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
• Ability to exercise sound judgment and problem-solving skills in client interactions
• Basic proficiency with Microsoft Office or similar workplace technologies
• Ability to complete required job-related training upon hire
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
• Notary License (or ability to obtain) preferred
• Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
• Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C.5102 et seq., and its implementing regulations, 12 CFR Part 1007
• Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position

Skills

• Clear and effective communication with clients and colleagues
• Ability to manage multiple tasks, prioritize work, meet deadlines in a fast-paced environment
• Sound judgment and problem-solving skills in client interactions
• Basic proficiency with Microsoft Office or similar workplace technologies
• Consultative product education ability
• Relationship building and client engagement

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development opportunities
• Reward and recognition programs

Pay

$22.50 - $29.00 USD per hour

Schedule

40 hours per week

Check for any boilerplate leftover: We removed "Work Location: Hendersonville, North Carolina, United States of America" - location is substantive? It's location info. Should we include? The instruction: do not put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we could include a short

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